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2,280 Reviews of Tucson Subaru - Service Center
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October 07, 2019
Camera Recalibration I needed to have my front cameras on a 2019 Subaru Ascent recalibrated, following the replacement of a damaged windshield. The process normally takes I needed to have my front cameras on a 2019 Subaru Ascent recalibrated, following the replacement of a damaged windshield. The process normally takes about two hours, but my Service Advisor, Jason Mumma, got me out of there in less than 1.5 hours. Great service. Nice waiting area, with snacks and a clean restroom. This is a good place. More
by Sue Baru
Employees Worked With
Jason Mumma
October 04, 2019
9/29/19 This is the second time I ‘ve had the pleasure to work with Raj Sihota -he is awesome. He is very respectful, knowledgeable, and was able to get me in and out during a very busy day work with Raj Sihota -he is awesome. He is very respectful, knowledgeable, and was able to get me in and out during a very busy day More
by LIS
Employees Worked With
Raj Sihota
October 04, 2019
2014 Forester repairs and service Jade was very helpful in arranging major repairs and service items for our 2014 Forester. She also managed to get a courtesy extension to our recently Jade was very helpful in arranging major repairs and service items for our 2014 Forester. She also managed to get a courtesy extension to our recently expired warranty, saving us thousands of dollars. More
by JH
Employees Worked With
October 04, 2019
Jade has always taken the extra step to ensure that all of my concerns were logged. She kept me updated throughout the service. She is my go to person. of my concerns were logged. She kept me updated throughout the service. She is my go to person. More
by Ray
Employees Worked With
October 02, 2019
Another service that enhanced to extraordinary experience of buying a new car at Tucson Subaru! Marla demonstrated an in-depth knowledge of the Subaru brand! of buying a new car at Tucson Subaru! Marla demonstrated an in-depth knowledge of the Subaru brand! More
by John
Employees Worked With
October 01, 2019
Good staff and knowledgeable about the issues I was having got my 19 wrx in and out in 1 day I'm always afraid of parts not being in stock for a new car but had everything my car needed and worked arou having got my 19 wrx in and out in 1 day I'm always afraid of parts not being in stock for a new car but had everything my car needed and worked around my craziness a++ customer service. Plus have amazing cookies and dog food and water just incase you bring the puppies. And my wife might finally be sold on a 5 door imprezza. More
by Geoffreyburns
Employees Worked With
Jacob Ray, Jay Rau , Brian Tornquist
October 01, 2019
No professionalism from the Service Director as well as the GM. Not customer focused and ultimately try to take advantage of its customers to benefit their agenda. Read reviews on multiple sources and fin the GM. Not customer focused and ultimately try to take advantage of its customers to benefit their agenda. Read reviews on multiple sources and find the track record to be smudge worthy. This service department has a Director that assumes ideals rather than rely on research and facts. We have been extremely mistreated and will go through every channel possible to expose these individuals for the unprofessionalism and mishandling of every aspect we’ve experienced. More
by GzrZ
Employees Worked With
Other Employees :
Subaru of America as well
September 26, 2019
Great service advisor Tucson Subaru is fortunate to have Jesse Friedman as a Service Advisor. He goes out of his way to be helpful. I also was fortunate to meet a finance r Tucson Subaru is fortunate to have Jesse Friedman as a Service Advisor. He goes out of his way to be helpful. I also was fortunate to meet a finance representative named Traci, who spent considerable time with me reviewing service contracts. She was wonderful. I would recommend this dealership to anyone. More
by Jeff
September 25, 2019
Great explanation of computer related capabilities Darla was outstanding at giving hands on instructions for the massive computer capabilities of the Forester. She is knowledgeable and knows how to bre Darla was outstanding at giving hands on instructions for the massive computer capabilities of the Forester. She is knowledgeable and knows how to break it down for in a way we can understand. More
by brusaf
Employees Worked With
September 25, 2019
Excellent Service Thank you Jesse Friedman for your excellent service and attention to detail. Your explanation provided valuable insight to some of the repairs requi Thank you Jesse Friedman for your excellent service and attention to detail. Your explanation provided valuable insight to some of the repairs requiring immediate attention. Thank you. More
by JAN
Employees Worked With
Other Employees :
Juan and Chris, you are an asset to service scheduling, Juan Alvarez
