Tucson Subaru - Service Center

Above and beyond Everyone was extremely courteous and professional. Jesse went above and beyond to contact Subaru America to see if they would cover the cost of my ai Everyone was extremely courteous and professional. Jesse went above and beyond to contact Subaru America to see if they would cover the cost of my air-conditioning repair since it had been less than a month from when my warranty expired. Scott was very responsive to my situation and immediately got me into a loaner car the same day that I talked to him. More

new battery install I needed a new battery 3 months after my 2017 Forester purchase. The dealership was very responsive and put a new battery in at no charge. They said t I needed a new battery 3 months after my 2017 Forester purchase. The dealership was very responsive and put a new battery in at no charge. They said they wanted to keep me happy, and they did!! Great service ! More

Above and beyond Huge THANK YOU to Tucson Subaru for taking such great care of my Forester! London and Bryan went above and beyond at my most recent visit. Not only wa Huge THANK YOU to Tucson Subaru for taking such great care of my Forester! London and Bryan went above and beyond at my most recent visit. Not only was the service prompt and friendly as usual, but they washed my car FOR ME! Usually I get a complimentary car wash ticket to run it through after a routine service... Bryan actually took the liberty of spraying it off FIRST and running it through the car wash for me! And drying it! This may seem like a small gesture, but it was a huge thing in my world. You see, I live on a dirt road which commonly has LOTS of water to cross when it rains... Making my Forester look like I go off-roading with so much mud kicked up...The last few times I've taken it to the drive through car wash, they have told me that they need to spray it off first and it costs extra. It's not that big of a deal, it's just inconvenient. (and honestly- not really worth it...) I don't TRY and make a huge mess of my car... I get it, there has to be a policy on place... Anywho- it's a hassle and more time consuming for me. It was such a drastic difference- I didn't even recognize my car! 🤣 👏 Well done gentlemen. WELL DONE. THANK YOU! More

Tire Warning Light Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the firs Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the first time, I was told I had a nail in one of the tires. I thought I just had an air pressure issue. I didn't have time to wait to get the tire checked out so I drove away. Only a few days later, the tire light came on again. I went back to the service department thinking the original tire with the nail was still causing problems. However, I found out another tire had a screw in it! This time, I had a little more time. Thank goodness for the great service staff. I want to commend London Tobin, Brian Senff, Weston Hoge and Juan Jacob for their outstanding service. Each of these four employees took the time to explain my situation and then repaired the tire. Not only that, they discovered a small oik leak in my engine and repaired that too. Plus, I only waited about half an hour. I couldn't be more impressed with the service team. Thank you very much for your effort. I highly recommend this dealership and especially, those four service techs. Thanks again. Tom Barker More