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2,267 Reviews of Tucson Subaru - Service Center
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June 04, 2018
Great Service I took my new car in to have it serviced today. It was taken in on time for my scheduled appoitment. I was greeted and treated professionally. It was I took my new car in to have it serviced today. It was taken in on time for my scheduled appoitment. I was greeted and treated professionally. It was returned to me on time. For me, time and professionalism are everything. More
by Wags
Employees Worked With
Jimmy "Colorado" Coyle
June 03, 2018
Superb Service Our car failed to start in our garage. AAA provided the jump start. When we called Subaru Service, Kelly said we could bring the car in right away, ev Our car failed to start in our garage. AAA provided the jump start. When we called Subaru Service, Kelly said we could bring the car in right away, even though it was a Saturday and their schedule was quite full. Jesse had been informed of our problem ahead of our arrival, and he promptly resolved it to our complete satisfaction, keeping us informed along the way. It has always been a pleasure to work with Jesse! S. Lazo More
by S. Lazo
June 03, 2018
Great New Vehicle Delivery Support This was a review of the technology and other features included in our new Ourtback. As vehicles have become more complicated and capable, it is most This was a review of the technology and other features included in our new Ourtback. As vehicles have become more complicated and capable, it is most helpful to have someone thoroughly versed in the intricacies of these to serve as an introductory guide. Ours was most patient and helpful with these issues. More
by AZcatowner
Employees Worked With
June 02, 2018
Maintenance and excessories Everyone I encountered was professional and willing to answer any questions. The facility is clean and has great amenities. I would definitely re Everyone I encountered was professional and willing to answer any questions. The facility is clean and has great amenities. I would definitely recommend this particular dealership to anyone. More
by Hope4673
June 01, 2018
Best service ever My car was disabled just before I was to travel and leave the car in the care of a friend. So I had no appointment when I showed up with my problem. C My car was disabled just before I was to travel and leave the car in the care of a friend. So I had no appointment when I showed up with my problem. Chris assured me that although they were fully booked for the day, they could take care of me. In an hour the faulty switch was replaced and I was on my way. My warranty covered the cost. I was confident I would get good service, and I definitely did. More
by Joann
Employees Worked With
Tony, Chris Fisher
May 31, 2018
Problems Solved I have had a couple concerns and issues with my vehicle at this dealership, and they have been able to diagnose and offer warranty solutions to the ve I have had a couple concerns and issues with my vehicle at this dealership, and they have been able to diagnose and offer warranty solutions to the vehicle. Staff were professional and courteous. More
by oleone
Employees Worked With
Chris Fisher
May 30, 2018
Oil change....update After a follow up from Tucson Subaru regarding my less than perfect review, they have mitigated my concerns and feel comfortable providing 5 stars. Th After a follow up from Tucson Subaru regarding my less than perfect review, they have mitigated my concerns and feel comfortable providing 5 stars. Thanks. More
by outback fan
May 30, 2018
Bad Brake Switch We were having a problem with a certified pre-owned Impreza sometimes sticking in PARK. I called for an appointment and they got me in the next day. T We were having a problem with a certified pre-owned Impreza sometimes sticking in PARK. I called for an appointment and they got me in the next day. The car was out of warranty, but the dealer got it fixed under warranty in less than 1 hour. I was impressed with the courtesy, knowledge, and customer first attitude of the service advisor, Jesse Friedman. I highly recommend this dealer for Subaru service. More
by Gwmeyer1
May 26, 2018
“Love-Encore” Delivery My previous car was a Saturn that I had for 18 years. It had little in the way of electronic technology. Before my meeting with Darla to go over techn My previous car was a Saturn that I had for 18 years. It had little in the way of electronic technology. Before my meeting with Darla to go over technology features in my new Subaru Crosstrek, I felt I really did not need or want most of these features. I had only one question going into the meeting. As Darla answered my question simply but thoroughly, I realized I could use help with other questions. Darla addressed them all to my satisfaction, so much so that I althoUgh I may not need some features, I definitely will use them with confidence as they will make for a better driving experience. Thanks Darla! More
by Babu
Employees Worked With
May 26, 2018
The absolute BEST auto maintenance experience ever Tucson Subaru dealer and maintenance on Oracle Rd is the best ever, any car make, any city or state, any year. From the moment you drive in when a g Tucson Subaru dealer and maintenance on Oracle Rd is the best ever, any car make, any city or state, any year. From the moment you drive in when a gentleman immediately comes out to greet you; to the quick and easy way to get started; to the pleasant waiting room with cookies, fruit and coffee; to all of the friendly smiles and service.....it all combines for a most excellent experience. I no longer dread having to take my car in for service! More
by anderzona
Employees Worked With
Chris Fisher
