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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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September 30, 2022

Thank you Darla for the virtual Love-Encore session! It's comforting to know that someone who truly knows the ins and outs of new car technology is just an email away when needed. Great idea Tucson Suba More

by Gila Hiker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Drow
Oct 01, 2022 -

Tucson Subaru responded

You are so very welcome, Thank you for the kind review, we appreciate you. Darla

September 26, 2022

The entire purchase process went very smoothly. From the sales woman Monica, delivery of the vehicle and continued support from Darla the car buying experience was top notch. When we are looking to More

by Joleenduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Tucson Subaru responded

We really appreciate your wonderful review, I am here to answer any questions if you need me. Take Care. and Thank you for choosing Tucson Subaru. Darla

September 26, 2022

Darla contacted me several times to make sure I got everything I needed. Thanks so much! More

by vailgranny
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Tucson Subaru responded

Thank you so much for your kind review. I am always here to help. Darla

September 26, 2022

Chris and his team handled my service appointment very well. Communication was good and service was complete when promised. More

by Kathy Surrock
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

He was patient, thorough and very helpful in making our experience as smooth as possible. An asset to Tucson Subaru and reaffirms our continued decision to remain with Subaru Motor Corporation. More

by Rusty.jackson39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frazier
Sep 22, 2022 -

Tucson Subaru responded

Thank you for your wonderful review, it was my pleasure to serve you. If you are ever in need of service please always know we are here for your vehicle needs. See you next visit. Jesse Friedman.

September 21, 2022

Deven went to extra efforts to follow my request to be Covid safe. I appreciated his observance of my concern. Great job! More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven Jones
Oct 26, 2022 -

Tucson Subaru responded

Thank you so much for the wonderful review. It is a joy to all of us at Tucson Subaru taking care of our Subaru family.

September 20, 2022

Chris was the most professional and courteous service advisor I have had at Tucson Subaru. I hope he is my service advisor every time I need my vehicle maintance taken care of. More

by HappyMama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrien Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Came into dealership for urgent help with a dead battery issue and had no appointment - the service reps were ALL helpful and courteous. I knew right there my dead battery will be a thing of the past becaus More

by IOrallo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

The service appointment was completed within the specified time The service team were professional and courteous More

by John Archuleta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2022

She was most helpful, friendly, and easy to contact. My wife and I got more information from Darla in a few minutes than we got from our original dealer in Phoenix. Thanks Darla! More

by wagross
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Tucson Subaru responded

I appreciate your kind review, Thank you and reach out if you need me. Darla

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