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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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February 16, 2022

This dealerships customer service is excellent. I live 120 miles from this dealership and I will continue to travel to them for as long as I am able to drive. There is a closer Subaru dealership to More

by gzuniga3212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

I had some work done at a different Subaru dealership that was not done properly. Tucson Subaru and took a look at my vehicle and fixed the problem. Subaru of America took care of the cost of my repair. More

by a.tankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

You were fast and friendly, but we were shocked by the prices, which were at least twice as much as we pay at home in Minnesota. An oil change and tire rotation at home averages around $60, you quoted $12 More

by Jimctift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Boyka
Feb 23, 2022 -

Jimctift responded

After my review, I received a call promptly from Scott at Tucson Subaru offering to match the usual cost of our oil change in Minnesota, then providing a refund of almost $40 for the difference. Given this resolution, we are very satisfied with the service we received and their quick resolution to my price concern.

February 11, 2022

Always a pleasure b to bring my car in. Service is prompy and waiting immaculate, More

by 3208Walnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Tramp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Murch, Brandon Boyka
Feb 11, 2022 -

Tucson Subaru responded

Thank you for the review!!

Feb 11, 2022 -

Tucson Subaru responded

Thank you for taking the time to leave us great feedback! - Artie

Feb 14, 2022 -

Tucson Subaru responded

Thank you so much for the positive review!

February 11, 2022

they do the job indicated, at the price indicated, by the time promised. that’s enough More

by subaruofportland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Drow, Jordi Acosta, Jason Arreola, Jeff Frazier, Brandon Boyka
Feb 11, 2022 -

Tucson Subaru responded

Thanks for review!

Feb 11, 2022 -

Tucson Subaru responded

Thank you for the kind words. See you next service. Jesse Friedman

Feb 12, 2022 -

Tucson Subaru responded

We greatly appreciate the great feedback! - Artie

Feb 14, 2022 -

Tucson Subaru responded

Thank you so much for the positive review!

February 11, 2022

Very professional and polite. Time estimates were right on. Facility is too far away from my home to do routine maintenance there More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
February 11, 2022

I was visiting Tucson from Santa Fe and was scheduled to leave Thursday 2/10. Around 1:00pm on Wednesday my Forester's lights started flashing. Luckily I found Tucson Subaru and Dan Ford. Dan shepherded my More

by Ethel.hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Tucson Subaru responded

Thanks you for the Review!

February 09, 2022

I'm still new here, but so far everyone has been very helpful. My time with Darla, reviewing all the new to me functions, was time well spent. More

by klieneke
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Tucson Subaru responded

Thank you so much for your review, and welcome to the Tucson Subaru family. Darla

February 08, 2022

I absolutely love to go to Tucson Subaru! You helped me unload my cooler, gave me a loaner car, serviced my car for 60k and 90k maintenance, and it was done earlier than I expected and cost less than quot More

by swirlgirl18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Brittney Very kind, helpfull on what needed to be done on my car. Excellent customer service. More

by jri1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Tucson Subaru responded

Thank you so much for your kind words! So glad I could help you with your vehicle service, and I hope to work with you again in the future! -Brittney

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