2,266 Reviews of Tucson Subaru - Service Center
Chris is an awesome service advisor and always takes great care of me and my outback great care of me and my outback More
I took my car in a month prior and was told they could not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shu not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shuttled me to work and were supposed to shuttle me back. Jason said they had no one to pick me up and then sent a Lyft that was cancelled by Subaru. I got there after closing due to their carelessness and then was blamed for getting there past closing. I spoke to Artie about it too- just as careless as his employee, Jason. This week, the eye sight turned off and the car turned off entirely while driving. Beyond dangerous. Brittney stated this was caused by a fuse and this was also causing the AC issues that I brought it in for a month prior. There was zero recognition regarding how avoidable this was had they done their job a month prior. I regret purchasing from Subaru at all. More
Super appointment yesterday with Brittany as my advisor. Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you More
Friendly, attentive , accommodating. Matt took care of me from time i drove in and left.👍 from time i drove in and left.👍 More
Brittney, my service advisor, provided the best service experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully a experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully and has an outstanding customer service attitude. In my 45 years of working with dealer service personnel, she is the best. More
We are always very pleased with our service at Tucson Subaru. Chris was so very professional. He took care of us and made us feel special. All of the service folks go above and beyond. We are glad to be Subaru. Chris was so very professional. He took care of us and made us feel special. All of the service folks go above and beyond. We are glad to be part of the Tucson Subaru “family”. More
Great service, easy to make the appointment. Very professional and courteous. The job was done in a timely manner. Would definitely recommend this place to all my family and friends. professional and courteous. The job was done in a timely manner. Would definitely recommend this place to all my family and friends. More
This visit was to meet with Darla for an overview of This visit was to meet with Darla for an overview of the new technology our Outback has. She was very knowledgeable and friendly, she also stat This visit was to meet with Darla for an overview of the new technology our Outback has. She was very knowledgeable and friendly, she also stated we can contact her if we have questions on our Outback, this is the second vehicle we have met with Darla, She is outstanding and shows she really loves her job. Thank you Darla More
Very pleased with the attitude and professionalism that Chris and Tucson Subaru displayed on my recent service visit, good to know some customer service companies still maintain that level of excellence th Chris and Tucson Subaru displayed on my recent service visit, good to know some customer service companies still maintain that level of excellence that is missing in society today, A smile and a positive attitude goes a long way, people that actually enjoy going to work, ( what a concept ), thank you again and I look forward to our next service visit More