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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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September 17, 2021

Chris is an awesome service advisor and always takes great care of me and my outback More

by Kirschlloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Tucson Subaru responded

Thank you for your feedback, Chris is awesome. He and all of us at Tucson Subaru service are always happy to help with any of your vehicle needs. Thank you again.

Sep 17, 2021 -

Tucson Subaru responded

Thank you for the review!

Oct 11, 2021 -

Tucson Subaru responded

Thanks. -KG

September 15, 2021

I took my car in a month prior and was told they could not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shu More

by Lisett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Artie Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Oct 11, 2021 -

Tucson Subaru responded

Thanks! KM

September 15, 2021

Super appointment yesterday with Brittany as my advisor. Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! It was a joy working with you and I hope to see you in the future! - Brittney

September 14, 2021

Friendly, attentive , accommodating. Matt took care of me from time i drove in and left.👍 More

by Moliver94401
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daylene
Oct 28, 2021 -

Tucson Subaru responded

Thank you for great review!

September 12, 2021

Brittney, my service advisor, provided the best service experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully a More

by gmelton48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Oct 18, 2021 -

Tucson Subaru responded

Thank you so much Mr. Melton! It was a pleasure meeting you and working with you! I am truly grateful for your kind words and I hope to work with you again in the near future. - Brittney

September 11, 2021

We are always very pleased with our service at Tucson Subaru. Chris was so very professional. He took care of us and made us feel special. All of the service folks go above and beyond. We are glad to be More

by SailorJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Great service, easy to make the appointment. Very professional and courteous. The job was done in a timely manner. Would definitely recommend this place to all my family and friends. More

by tenelshofrobin47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Sep 09, 2021 -

Tucson Subaru responded

Thank you for recommending us to your friends and family and thank your for writing the positive feedback! -Christian Saucedo

September 09, 2021

This visit was to meet with Darla for an overview of This visit was to meet with Darla for an overview of the new technology our Outback has. She was very knowledgeable and friendly, she also stat More

by nacho409
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gradillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Frazier , Ken Murch
Sep 09, 2021 -

Tucson Subaru responded

Thank you kindly for the extraordinary review. I appreciate it and always happy to assist. Darla

Sep 09, 2021 -

Tucson Subaru responded

Thank you, Nacho, and I am very happy you are both enjoying your new Outback! Please call if you have any questions or concerns. KM

Sep 09, 2021 -

nacho409 responded

You did an extraordinary job in helping us though the process of purchasing our second Outback and if we have any questions we will call you. Thank You Edna & Ignacio

September 07, 2021

I always feel like a VIP at Tucson Subaru. This is the best car experience I’ve ever had. Great team for my great car! More

by ska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Sep 09, 2021 -

Tucson Subaru responded

It was my pleasure! I'm glad we were able to be the standard for what a service experience should be! -Christian Saucedo

September 02, 2021

Very pleased with the attitude and professionalism that Chris and Tucson Subaru displayed on my recent service visit, good to know some customer service companies still maintain that level of excellence th More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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