Tucson Subaru - Service Center

I have been using Tucson Subaru’s service department for some time. I am extremely grateful for the professional help of Jesse Friedman, service advisor! some time. I am extremely grateful for the professional help of Jesse Friedman, service advisor! More

I was pleased with the quality of service and the friendliness of the staff during my recent visit for a tune up for my 2012 Forester. friendliness of the staff during my recent visit for a tune up for my 2012 Forester. More

I made an appointment for an oil change and mentioned recently purchasing the car. After 2 hours I walked up to Jessie’s desk and he said he was just about to go find me. He then handed me a list of sugg recently purchasing the car. After 2 hours I walked up to Jessie’s desk and he said he was just about to go find me. He then handed me a list of suggested services that totaled over 5K dollars, including “alignment with new tires” and “rear wiper replacement” (on there twice although there’s only 1 rear wiper) When I asked about this he was condescending, answered 3 different phone calls in the middle of our conversation, then said “some people want to fix things before they become an issue but if I want to let it run to the ground that’s fine”. He said the new tires were on there because they “hadn’t noticed the tires are new” (they were purchased 2 weeks ago). I left the dealership wondering why expert mechanics would have a difficult time identifying new tires and why they were so eager to add a list of excessive services that they are not able to justify. Jesse was extremely disrespectful, I will not be back. More

From the moment I stepped out of my car thru the decision making, purchase and service every experience has been exceptional. Every employee I come into contact with greets me with a smile and asks how they making, purchase and service every experience has been exceptional. Every employee I come into contact with greets me with a smile and asks how they can help. I really do feel like I'm a part of the Subaru family, and I'm thrilled with my Subaru Outback! More

Very helpful overview of the Outback technology. Darla made the "class" fun and very informative! made the "class" fun and very informative! More

Chris was very friendly and professional. He took the time to really explain the service I would be receiving that day. Service was quick. Chris was extraordinary. I always recommend Subaru to all my time to really explain the service I would be receiving that day. Service was quick. Chris was extraordinary. I always recommend Subaru to all my friends. More

It was such a pleasure having Chris Valencia as my service person!! So very professional, knowledgeable and personable!! Hope he is my go-to guy next time!! service person!! So very professional, knowledgeable and personable!! Hope he is my go-to guy next time!! More

Christian was thorough with Sevice and inspection of my 2019 outback 2019 outback More