Back

Tucson Subaru - Service Center

Tucson, AZ

4.9
2,216 Reviews

2,216 Reviews of Tucson Subaru - Service Center

Sort by
April 29, 2021

It was a positive experience. Darla and I sat in the Forester and went over all the buttons and whistles again. Darla was very patient and understanding. More

by forzanos
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Tucson Subaru responded

Thank you for the wonderful review, I appreciate it. Darla

April 28, 2021

From buying my car to my first oil change everyone has been so efficient. All employees at Tucson Subaru have been so impressive since day one. More

by holliebutler90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Tucson Subaru responded

Thank you so much for the kind words! We really appreciate it!

April 28, 2021

Darla was very patient and answered all of my questions. She also emailed some links with videos and information and was very friendly and cordial. More

by jdwohl626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Tucson Subaru responded

I appreciate you taking the time to do such a nice review. Let me know if you need anything else. Darla

April 27, 2021

Service department handled tricky electrical problem professionaly. Service advisor was a great help. I will be sure to go back for all future service problems. More

by tubacbook
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Tucson Subaru responded

Thank you for your kind words and please know that we will always be here for your service needs. Jesse Friedman

April 24, 2021

I have a recurring intermittent problem with my seat heaters and Monica helped me address it so that I am confident we will finally get it figured out. She spent quite a bit of time with me. She brough More

by lovemyforester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Apr 26, 2021 -

Tucson Subaru responded

Nina, thank you for your great review. Thanks. Monica

April 24, 2021

Great experience, Monica was able to address my concerns with my maintenance plan. I appreciate her help. ...waiting area was clean and comfortable. Coffee was good! More

by Christopherq002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Apr 24, 2021 -

Tucson Subaru responded

Thank you!! I really appreciate your review. Thanks. Monica

April 23, 2021

I just want to say how much I appreciated working with Scott Gregg, Service Director. My wife and I live in both Portland and Tucson and have four Subarus--two in Tucson and two in Portland. We had so More

by srmueller45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Tucson Subaru responded

Thank you Steve for the wonderful review and thank for being such an amazing promoter of the Subaru brand. It is such a pleasure to be able to assist our customers whenever possible. I want every customer to have an extraordinary service experience every time. Take care and happy motoring. Scott G.

Apr 27, 2021 -

srmueller45 responded

Thanks again, Scott, for all your help. It was much appreciated. Steve Mueller

April 23, 2021

Thank you Jesse (Friedman) for making my service appointment virtually seamless, communication was excellent from start to finish, finding savings on my battery replacement was very helpful, the ove More

by wthephasdin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Tucson Subaru responded

Thank you for you kind review, we will always be here for your service needs. Jesse Friedman

April 22, 2021

Excellent customer service Jesse Friedman was fantastic and a pleasure to work with the dealership was clean. They treated my car like there own and gave me updates. More

by motzkincor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Tucson Subaru responded

Mr. Motzkin it was a pleasure working with you and thank you for your kind words. See you next service!! Jesse Friedman

April 21, 2021

The communications this time was great. That is very important. The promptness of service was great. Their flexibility about drop off and pick up was great. More

by lensessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
79
...