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Tulsa Hyundai

Tulsa, OK

4.1
2,877 Reviews
We are so proud to be Tulsa, Oklahoma's premier Hyundai Dealership! We have everything you could possibly want and need to get started or continue along, on the car-buying adventure! Our friendly, caring and committed Sales Staff has many years of experience providing top-notch customer service. Whether you choose to browse through our New and Used Inventory online or get Directions to come to visit us, be sure to check out the Blog page where we continuously update our customers with How-To's, Manufacturer News, and What's New at Tulsa Hyundai. At Tulsa Hyundai, we are passionate about providing the best car-buying experience possible, but we are equally dedicated to our community. It is our mission as your regional Hyundai dealer to go one step further than any other dealership by Keeping it Local! We regularly host community events and fundraisers featuring local food trucks, bands, and charities. Check out some of our latest events, and make sure you don't miss the nest one, on our Community Involvement page!
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9777 South Memorial Dr.

Tulsa, OK

74133

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Showing 2,877 reviews

August 13, 2024

Stop to look at palisade for my wife, I sent her pictures, she loved and we picked it up last week. More

by tldhurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Perrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tulsa Hyundai responded

Thank you for sharing! We’re thrilled to hear that you and your wife are happy with the Palisade. Enjoy your new vehicle, and let us know if you need anything else!

August 07, 2024

I had a great experience, everyone was nice. Jacob did a wonderful job explaining everything and the finance person was very helpful. My overall experience was great. More

by kennethcleveland2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Weston
Aug 08, 2024 -

Tulsa Hyundai responded

Thank you, Kenneth! We're thrilled to hear you had a great experience. We're glad Jacob and our finance team could make everything clear and helpful for you. We appreciate your kind words!

August 06, 2024

Steven was great although when I got my vehicle back a cup of seeds was dumped all on my floor in the back seat. There was no vacuum done after paying $1700 for the repairs. More

by niki_duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Browder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Tulsa Hyundai responded

We’re sorry to hear about the oversight with your vehicle. While we’re glad Steven provided great service, we regret that the cleanup didn’t meet your expectations. This is not the standard we strive for. We will address this issue with our team to ensure it doesn’t happen again. Thank you for bringing it to our attention, and we apologize for the inconvenience.

August 05, 2024

If the EV charger is private, please ensure that it is marked as private on all charging apps. Having a 600kW charging station and stating that it is private is fine, but it must be clearly indicated on s More

by kamleshchaudhary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Tulsa Hyundai responded

Thank you for bringing this to our attention, Kamlesh. We apologize for the inconvenience and understand the importance of accurate information on charging apps. We’ll work to ensure our EV charger is correctly marked as private and address any issues with its listing. Your feedback is crucial, and we appreciate your patience as we resolve this.

Aug 09, 2024 -

kamleshchaudhary responded

"Thank you for addressing this issue promptly. I appreciate your understanding of the importance of accurate information, especially in charging apps. It’s reassuring to know that you’ll ensure the EV charger is correctly listed as private and will work on resolving any related issues. Your attention to this matter and your commitment to improvement are highly valued. I look forward to seeing the corrections implemented."

August 04, 2024

My reminder for service was not reset when I picked up my car but I called and someone walked me through how to reset it so not a big deal. My car was ready by the time promised and everything was great! More

by kasamford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We’re glad to hear everything went well with your car and that we could help with the reminder reset. We appreciate your understanding and look forward to serving you again!

August 03, 2024

Should be zero. Terrible service department. Very poor communication. Ill prepared for checkout, representative call me to pick up my car, the next afternoon I we More

by SJWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Daniels
Sep 05, 2024 -

Tulsa Hyundai responded

We’re deeply sorry for the poor experience you had with our service department. Your feedback is concerning, and we regret that we fell short in communication and handling your invoice. This is not the standard we aim for. We will investigate this matter thoroughly to ensure it’s resolved and doesn’t happen again. Thank you for bringing it to our attention, and we apologize for any inconvenience this has caused.

August 03, 2024

Good consistent service in picked up my car in left me a good loaner car. More

by jay.tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thanks for your feedback, Jay! We're pleased you had a positive experience with our service and loaner car. We look forward to serving you again

August 03, 2024

Good direct service, with solid communication about my vehicle's issues. Scheduling was flexible to work with as well. More

by dschnei.scuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We’re glad to hear you experienced good service and clear communication. We appreciate your positive remarks and look forward to assisting you again!

August 03, 2024

Very courtesy and knowledgeable seems to know whst she is talking about and up to date on Hyundai systems More

by Daden123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Tulsa Hyundai responded

Thank you for the feedback! We’re glad to hear that you found our team courteous and knowledgeable. We appreciate your kind words and look forward to assisting you again!

July 06, 2024

Unfair negotiation tactics. Was not told of hail damage until sale was negotiated and car was being delivered. Complaints have been filed with numerous governmental consumer More

by Dissatisfied buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martinez
Aug 01, 2024 -

Tulsa Hyundai responded

We're truly sorry to hear about your experience and the issues with the vehicle. This is not the level of service we strive for, and I understand your frustration. Please contact us directly so we can address your concerns and work towards a resolution. Your feedback is important to us, and we are committed to making this right.

Aug 03, 2024 -

Dissatisfied buyer responded

Great, Who should I contact at Tulsa Hyundai? I have spoken to each level of management to no avail. If there is anyone in the organization with the authority and willingness to help, I would like to know who it is and perhaps they could reach out to me!

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