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Tynan's Nissan Aurora

Aurora, CO

Overview
Employees
Reviews
4.7
7,714 Reviews
Welcome to Tynan's Nissan Aurora, part of the Tynan’s Auto Group. There's a reason why Tynan's Nissan is a premier new Nissan and used car dealer for the greater Denver area: We provide quality and affordable new and used Nissan cars, trucks, and SUVs. Make us your first choice of a new Denver Nissan dealer or new Aurora Nissan dealer. You won’t be disappointed!
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780 S Havana St

Aurora, CO

80012

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Showing 7,714 reviews

October 24, 2024

Good experience at this location. Rafael handled my recalls in a professional and courteous manner. More

by sfdavidprice87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello sfdavidprice87, It’s great to hear that Rafael provided a professional and courteous experience while handling your recalls. A positive, smooth experience like that really helps make those necessary visits easier! Glad everything went well!

October 24, 2024

Came in with a window problem on my 2020 Sentra, they diagnosed it fixed the problem and took care of recall work within 1 day. Service writer Mohammad was excellent and will be my service writing moving More

by CUSTOMMIRROIMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello CUSTOMMIRROIMAGE, It sounds like Mohammad really took great care of you! Getting your window issue diagnosed and fixed along with the recall work all in one day is impressive. It’s wonderful that you’ve found a service writer you trust and can rely on for future visits. Glad everything went so smoothly!

October 24, 2024

Went in for an oil change, was told I needed numerous 30k mile services even though I had had those services done 12 months ago. Puzzling! More

by JALDERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello JALDERN, Thank you for sharing your experience. We apologize for the inconvenience this has caused. I am not at liberty to guess at why this occurred. However, if you would like to speak with someone directly about this issue, feel free to reach out at 303-341-7330.

October 24, 2024

Use to only come here - but after the last visit I have found a mechanic and tire place. More

by REDJADE4281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello REDJADE4281, We thank you for your review. We also apologize for dropping the ball on your services/repairs. We would like to hear exactly where we went wrong. If you have the time, please contact the dealership at 303-341-3531. Thank you for your honesty and we hope to win you back soon.

October 23, 2024

Dealer rep was friendly and helpful. The only complaint I have is the long wait time. We were there for about 3 and 1/2 hours or more and were sent away for about an hour and a half to j More

by WILL.WAYMEL
Recommend Dealer
Yes
Employees Worked With
Daniel Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryaan Kayali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello WILL.WAYMEL, It’s great that the dealer rep was friendly and helpful, but I understand how frustrating the long wait time can be. Spending over three hours, especially with part of that being idle waiting, isn’t ideal. Hopefully, the team can work on streamlining the process to make future visits more efficient! Congratulations on your purchase.

October 23, 2024

Excellent experience. Worked with me on my trade, negotiated fairly and honestly. No gimmicks, no tricks straight forward and candid. Finance guy was great too, no nonse More

by SFUGAZY
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryaan Kayali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenon Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello SFUGAZY, It’s fantastic to hear you had such an excellent experience! Straightforward, honest negotiations without any gimmicks make all the difference, and it sounds like both the sales and finance teams provided top-notch service. It’s great that everything was clear and no-nonsense once you were ready to go. Glad you had such a smooth process!

October 22, 2024

The customer service rep should find another job. I had questions about a coupon that he dismissed. I had to purchase more than I wanted to get the coupon. Then I had to bring the car back the next d More

by SJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello SJG, I apologize for your experience with the service rep. We strive to give each customer the best experience as well as the most detailed service. I would like to address your issues further, as well as answer any questions you have. If you would like to speak to someone directly, feel free to give us a call at 303-341-3531. Thank you for your feedback.

October 22, 2024

Had oil change. No sticker placed in window for next oil change date. Did they forget anything else? More

by ORLANDO.CROFT
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello ORLANDO.CROFT, It’s a bit odd that they missed placing the oil change sticker in the window since that's usually standard practice. It’s possible it was overlooked, but it’s worth checking with the service team to make sure everything else was handled properly. They might be able to provide the sticker or any other details you might need!

October 22, 2024

Arianna was amazing and super helpful. The whole process was easy and the car is perfect. Thank You More

by GRAVESIES
Recommend Dealer
Yes
Employees Worked With
Daniel Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariana Brent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello GRAVESIES, It’s great to hear that Ariana made the process easy and provided amazing service! It sounds like everything went smoothly, and you're happy with your new car. Thanks for sharing your positive experience!

October 21, 2024

Love these people! Always helpful and friendly! Would go anywhere else ever Thanks Tynan’s team More

by ED.TYNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Tynan's Nissan Aurora responded

Thank you so much for your kind words and the 5-star review! We’re thrilled you appreciate our team’s helpfulness and friendliness. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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