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Tynan's Volkswagen

Aurora, CO

4.6
3,601 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,601 reviews

May 03, 2024

If Chris was the finance guy, he was a bit rude. Answered questions with aggression and gave little feedback. Felt like getting taken advantage of. DJ helped us up until then. He was cool and kin More

by JG12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Tried overlapping labor, for a timing belt, water pump job. I was told labor would only be good for this time, I checked to see if I was being charged book and I was not, the tech was charging me full pop More

by GGBRAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tynan's Volkswagen responded

"We're truly sorry to hear about your disappointing experience. We aim for transparency and fairness in all our dealings, and it's disheartening to learn that you felt misled regarding the labor charges. We take these concerns seriously and would appreciate the opportunity to investigate further to ensure such issues don't recur. Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

Thank you for the great service everytime! You know how to take the time and care to fix customers cars! More

by XSAVIER2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tynan's Volkswagen responded

"We're thrilled to hear that you've consistently had positive experiences with our service! Thank you for your continued trust and support!" Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

Tynan's service departnent is awesome. They listen to the symptoms described as the issue, and proceed from there. More

by david_e_reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your kind words! Our service department strives to provide attentive and effective care for every customer. We appreciate your feedback and look forward to continuing to serve you in the future!" Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

Outstanding service as usual. I am in a lot, not that the car is a lemon, rather I want it perfect. Tynan's is never too busy to work me in for the smallest repair More

by david_e_reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath in Service for electrical, Bob in Service for mechanical
May 03, 2024 -

Tynan's Volkswagen responded

"We're delighted to hear that you're consistently satisfied with our service! Your loyalty and trust mean the world to us, and we're committed to continuing to provide outstanding service whenever you need us. Thank you for choosing Tynan's!" Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

The real time updates make things very easy. Texts when the car is checked in, texts showing work needed where you can approve the work, texts to pay the invoice, and an online multipoint inspe More

by david_e_reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tynan's Volkswagen responded

"We're thrilled to hear that you found our real-time updates helpful and convenient! Thank you for your positive feedback, and we look forward to continuing to provide you with excellent service in the future!" Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

It was an easy lease experience with Tynan and Justin did a great job. The only thing that I wish was different is that we could’ve solidified the deal while I was in town not three days later. More

by INGASPRINGMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tynan's Volkswagen responded

"We're thrilled to hear that your leasing experience with Tynan was smooth, and we greatly appreciate your positive feedback about Justin's excellent service! We understand your desire to solidify the deal while you were in town, and we apologize for any inconvenience caused by the timing . Thank you for choosing Tynan, and we hope to have the opportunity to serve you again in the future!" Jacqueline Goldsboro- Customer Care Coordinator

May 01, 2024

This was my 4th Volkswagen from Tynan's Volkswagen in Aurora, and likely not my last. They always make things simple and make sure I'm satisfied. I was skeptical to go electric, but I absolutely love my More

by LEIA_BLACKWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that you're enjoying your transition to electric with the ID.4. We look forward to serving you for many more years to come and helping you explore the exciting possibilities of electric driving. Happy driving!" Jacqueline Goldsboro - Customer Care Coordinator

May 01, 2024

Tynans is easy to do service related business with. They have great electronic communication such that you always know the status of your service appointment. More

by SBELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Tynan's Volkswagen responded

That's wonderful feedback to hear! It's fantastic that Tynan's makes it easy to do business with them in the service realm. Thanks for sharing your positive experience! Jacqueline Goldsboro - Customer Care Coordinator

May 01, 2024

Great experience and very pleased with the service and the vehicle. I appreciated the smooth process. More

by CHRISTINA.R.BALLANTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Tynan's Volkswagen responded

"We're delighted to hear about your positive experience with us! Thank you for choosing us, and we hope you continue to enjoy your vehicle for many miles to come. If you ever need anything else, don't hesitate to reach out. Safe travels!" Jacqueline Goldsboro - Customer Care Coordinator

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