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Universal Hyundai
Orlando, FL
4,296 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,296 reviews
February 24, 2026
Gracias a juvenal nava por excelente atención, paciencia y dedicación y a todo el grupo de trabajo y dedicación y a todo el grupo de trabajo More
by Aymarvergara78
January 29, 2026
Wonderful experience purchasing my vehicle, Jennifer was exceptionally helpful and Hector was efficient. Great experience overall from beginning to end exceptionally helpful and Hector was efficient. Great experience overall from beginning to end More
by jrs_432
Verified CustomerJanuary 25, 2026
Everyone is nice and helpful. Attention to detail was impressive. I would recommend this dealer to anyone looking to buy a vehicle. Attention to detail was impressive. I would recommend this dealer to anyone looking to buy a vehicle. More
by grivera0965
Employees Worked With
Juvenal sales and Jose Valenzuela service
January 07, 2026
Great experience - everything went smoothly without any complications or misunderstandings. Great team from top to bottom executed well for me. Special thanks to Billy King! complications or misunderstandings. Great team from top to bottom executed well for me. Special thanks to Billy King! More
by RICHARD_PRATI
December 30, 2025
Highly professional and excellent customer service. Jennifer, Billy, Cesar and everyone who worked with me were awesome! Smooth and comfortable experience from start to finish. Jennifer, Billy, Cesar and everyone who worked with me were awesome! Smooth and comfortable experience from start to finish. More
by berkeozel
December 06, 2025
Brian, excelente vendedor, amable y explicit todo con claridad, en fin todos muy amables el servicio es genial claridad, en fin todos muy amables el servicio es genial More
by marthahdez14
Employees Worked With
November 29, 2025
Provide excellent customer service. Keeps you updated on the status of your vehicle either in person or text. Keeps you updated on the status of your vehicle either in person or text. More
by marie58920
Employees Worked With
October 31, 2025
No pressure, Carlos Roman explain very well all the Santa Cruz features. I'm very happy with the purchase Cruz features. I'm very happy with the purchase More
by truenegra
