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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 05, 2022
We were shown the upmost attention and courtesy while your sales team put together a very handsome automotive purchase. We are pleased as to how the stipulations were introduced and met. your sales team put together a very handsome automotive purchase. We are pleased as to how the stipulations were introduced and met. More
by TOMMYGJWEIDNER
Verified Customer
August 05, 2022
Salesman was good a little pushy but not too bad. Finance people are very pushy and not understanding at all if a person wants to finance outside of Hyundai. Finance people are very pushy and not understanding at all if a person wants to finance outside of Hyundai. More
by SELSBERRY
August 04, 2022
I give my Salesman m, Josh Lugo 5 stars easy. The pricing was sketchy. Car.com showed $19.9K. The sticker on the car was $21.9. No problem. We’ll honor the advertised price. Wrong. I sit down wit The pricing was sketchy. Car.com showed $19.9K. The sticker on the car was $21.9. No problem. We’ll honor the advertised price. Wrong. I sit down with the Sales Mgr, Jake, and it’s $2K higher and they try to spin and justify it and they it said so in the ad. I found a link in the ad, opened it had to go down 13 small lines to see it. Tacky. Shady. Had to argue to get my price and then they extended the term in order to get the payment More
by STEVELCALHOUN1
Employees Worked With
Jacob Mckinney
August 04, 2022
It was a good expirience the gentlemen was very nice and I love the car i choose. I will recommend universal Hyundai to any one. They know how to treat there shoppers. I love the car i choose. I will recommend universal Hyundai to any one. They know how to treat there shoppers. More
by LECHIE45
Employees Worked With
Matt Sanchez
August 01, 2022
Jason Sanchez my sales consultant was awesome. He made the purchase of my 2022 Elantra so easy. I had been to two other dealerships without success in finding the blue Elantra SE that I wanted. He He made the purchase of my 2022 Elantra so easy. I had been to two other dealerships without success in finding the blue Elantra SE that I wanted. He was knowledgeable and friendly and never pressured me. He kept me informed about the delivery of my car. On the day of delivery, he went through all the features with me. He also kept my budget in mind and explained everything to me. Ivan my financial manager took me step by step through all the paperwork and offered helpful information. The team at Universal Hyundai made my 93 old father and myself feel welcome. Thank you to everyone at Universal Hyundai. I look forward to continuing my partnership with you. More
by sm5292
August 01, 2022
Customer service was fantastic. Really recommend this dealership to all my friends and family members. Really recommend this dealership to all my friends and family members. More
by SAMARQUNADI89
July 31, 2022
Raúl was very helpful and had all the knowledge of the feature of vehicle he guide us thru everything feature of vehicle he guide us thru everything More
by ALBERT PIETRI
July 31, 2022
Great service and super attentive personnel. Justin my salesman was incredibly Helpful and knowledgeable with the cars and was able to answer my questions with no hesitation. Justin my salesman was incredibly Helpful and knowledgeable with the cars and was able to answer my questions with no hesitation. More
by CHAVESNATALLY0419
Employees Worked With
July 29, 2022
My purchase was a very pleasant experience from beginning to end. My salesman Justin went above and beyond. Ramses my financer was amazing too! to end. My salesman Justin went above and beyond. Ramses my financer was amazing too! More
by CRAFTYSENORITA
July 29, 2022
Personable, respectful, and knowledgeable. Yadriel listened to my needs in a vehicle and kept me within my budget. Thanks Yadriel my 2 kids love the new Santa Fe to Yadriel listened to my needs in a vehicle and kept me within my budget. Thanks Yadriel my 2 kids love the new Santa Fe to More
by JA198107
