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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 15, 2020
The first time I saw the Hyundai Palisade, I knew that it would be my next new vehicle. I looked for about two months and talked to about twenty dealers. I truly thought the Palisade was just out of my pri would be my next new vehicle. I looked for about two months and talked to about twenty dealers. I truly thought the Palisade was just out of my price range. Then, I found Universal Hyundai. From the first time Deigo contacted me, until Alexis gave me my keys tonight, the service was amazing. Zero games. No ridiculous extra fees. Just simple, straightforward, honest service. Everyone at Universal, John, Alexis, Robert, and Deigo, all went above and beyond. I am so thankful to have found this dealership! I love my new Palisade! More
by sbarwick24
August 12, 2020
Justin Salazar was quick and precise with the options that were best for me he was nice ,encouraging to make me buy and a car it was fast the service and worth the time . I’m happy with my purchase. that were best for me he was nice ,encouraging to make me buy and a car it was fast the service and worth the time . I’m happy with my purchase. More
by Natalbryan7
August 11, 2020
It’s safe to say my experience here was awesome. Very well taken care of, staff is very patient and helpful. Truly enjoyed the whole process and would definitely go back again! Super happy with my new ca well taken care of, staff is very patient and helpful. Truly enjoyed the whole process and would definitely go back again! Super happy with my new car!! More
by Jared_thornburgh
Employees Worked With
August 09, 2020
Attention and professionalism characterize excellence. Very satisfied and happy for all the attention of the work staff. Thanks for all the help, happy with my new car! Very satisfied and happy for all the attention of the work staff. Thanks for all the help, happy with my new car! More
by Candyortega06
Employees Worked With
Luis Arevalo
July 31, 2020
This was one of the best hands down car buying experiences I have ever had. Luis Arevalo was very polite, knowledgeable, and trustworthy. I will definitely go back to Universal Hyundai because o experiences I have ever had. Luis Arevalo was very polite, knowledgeable, and trustworthy. I will definitely go back to Universal Hyundai because of the great customer service and high quality vehicles. Thank you Luis for selling me my 2020 Hyundai Sonata. More
by Crystalcrumb26
Employees Worked With
Luis Arevalo
July 30, 2020
Awesome job! This is my second vehicle from a Universal and I am recommending them to anyone interested in a Hyundai. They are very helpful and go out of their wa This is my second vehicle from a Universal and I am recommending them to anyone interested in a Hyundai. They are very helpful and go out of their way to get you a great deal. They even hooked me up with new insurance to lower that cost too. More
by Kitnklaws
Employees Worked With
July 29, 2020
Excellent customer service! We happy we our first purchased of a brand new car ! The sales rep Mr. Matos was very informative, helpful and good salesman purchased of a brand new car ! The sales rep Mr. Matos was very informative, helpful and good salesman More
by Carmen & Ramiro
Employees Worked With
Reinaldo Matos
July 28, 2020
Our experience was just great !! Pablo was friendly and super professional. We are very happy of our new car ! Will refer him to everyone I know. super professional. We are very happy of our new car ! Will refer him to everyone I know. More
by Rosario Russo
July 26, 2020
Santa FE excellent SUV Very good treatment with Reinaldo Matos, good orientation to choose my vehicle and very good attention. I recommend him knows what he's doing and look Very good treatment with Reinaldo Matos, good orientation to choose my vehicle and very good attention. I recommend him knows what he's doing and looking for what's most convenient for both of us during the negotiation. More
by fabianpinog
July 26, 2020
My visit was awesome with Chris green , he is very knowledgeable and understanding, helpful each time I visit I walk out with a brand new car thank you so much Christ green I will be back to purchase knowledgeable and understanding, helpful each time I visit I walk out with a brand new car thank you so much Christ green I will be back to purchase more . More
by Nadine lee
Employees Worked With
Christ green
