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Universal Hyundai
Orlando, FL
4,276 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,276 reviews
April 25, 2019
Amazin Customer Service And Vehicules They are very profesional people, excellent customer service, they know everything about all the cars, they give you the best business you need, comfo They are very profesional people, excellent customer service, they know everything about all the cars, they give you the best business you need, comfortable fees, amazing place to wait when you gonna do the maintenance for you car, well everything there is awesome 1000 recommended More
by SantiHyundai1
Employees Worked With
April 18, 2019
Excellent Service Our service advisor Giovannie went above and beyond. Explained everything so clearly no hidden agenda. Treated us like family and help us through the Our service advisor Giovannie went above and beyond. Explained everything so clearly no hidden agenda. Treated us like family and help us through the whole experience. We’re extremely satisfied with the way he treated and helped us. Thanks More
by Minniegr
Employees Worked With
April 17, 2019
n/obgf como siempre fue una experiencia muy agradable tanto los vendedores como en finansas , ellos hacen todo lo possible para sastisfser al cliente muchas como siempre fue una experiencia muy agradable tanto los vendedores como en finansas , ellos hacen todo lo possible para sastisfser al cliente muchas grasias por todo More
by rafcd21
April 17, 2019
Universal Hyundai, The Better Way to Buy! Another great experience with Universal Hyundai. I work in the automotive sales industry and still buying a new vehicle comes down to picking a vehicl Another great experience with Universal Hyundai. I work in the automotive sales industry and still buying a new vehicle comes down to picking a vehicle that I will be happy with. The team at Universal Hyundai was friendly and patient at my indecision. Special thanks to Carlos DeJesus for his incredible follow-up over the past year. Yes, I started considering what vehicle to replace my lease with a little more than a year ago. Carlos patiently provided information about vehicles and finance programs over all that time. Carlos was gracious enough to allow one of his colleagues to take care of us because he was engaged with another customer when we arrived. Thank you, Darrin Diaz (Double DD) for showing us multiple different vehicles and insisting that we drive each selection to make sure that we were satisfied. We almost made the wrong choice but Darrin insisted that we drive each contender vehicle so that we would pick the right one. Thanks again, Darrin. Other people that helped with our selection were Juan Colon and Guillermo Faria. This is our fourth Hyundai with Universal Hyundai and I we are pleased again. Including the vehicles that we have purchased at Universal Nissan this is our 10th vehicle with the Universal Hyundai / Universal Hyundai group. The deal took a little time because of our indecision. The negotiation part was fair and very easy. It took a little extra time with clean-up on the new vehicle and that is certainly OK for a busy Saturday. Universal Hyundai is the "Better Way to Buy". More
by rickshawrocket
April 16, 2019
The best Luis did an excellent job on getting me in my new car. Luis went over and beyond to meet my satisfaction I rate Luis a 10+ Luis did an excellent job on getting me in my new car. Luis went over and beyond to meet my satisfaction I rate Luis a 10+ More
by Satisfied customer
Employees Worked With
Luis Arevalo
April 16, 2019
Very good service Luis Narváez help us with the purchase of the new 2019 Santa Fe explain everything really good job my wife came out really happy with the new car Luis Narváez help us with the purchase of the new 2019 Santa Fe explain everything really good job my wife came out really happy with the new car More
by Alexpr
Employees Worked With
Luis Narvaez
April 15, 2019
Wonderful Customer Service The customer service I received while purchasing my vehicle was outstanding and impressive. Everyone treated me courteously and respectfully, especial The customer service I received while purchasing my vehicle was outstanding and impressive. Everyone treated me courteously and respectfully, especially Carlos Ramon who went above and beyond the call of duty to make my buying experience hassle free. I will certainly be buying future vehicles at Universal Hyundai/Nissan. More
by Janferro
Employees Worked With
April 15, 2019
experience in the purchase of my Sonata Frankie Martinez was very helpful in my purchases, and made it a great experience, and will recommend him to my friends and family. I will be back aga Frankie Martinez was very helpful in my purchases, and made it a great experience, and will recommend him to my friends and family. I will be back again More
by Dee
Employees Worked With
April 12, 2019
Amazing service Thank you for a great experience. Carlos expertly covered every inch of the car. Very much pleased with performance. Thank you again for your servi Thank you for a great experience. Carlos expertly covered every inch of the car. Very much pleased with performance. Thank you again for your service. More
by patrickdean77
April 09, 2019
purchase of our new used ,2014 Nissan cube on 4/6/2019 We loved our 2009 Nissan cube, but realized it couldn't last forever so when we saw an ad on car guru indicating a reasonably priced, one nonsmoker ow We loved our 2009 Nissan cube, but realized it couldn't last forever so when we saw an ad on car guru indicating a reasonably priced, one nonsmoker owner 2014 cube with no accidents we called universal Nissan in Orlando to see if it was available. We then drove three hours from our home in citrus county to see it. We were cheerfully greeted by Sarfaraz Ahmed, the certified sales consultant who treated us with utmost respect and assured us that although our credit isn't perfect, their expert team would do everything they could to get us financed. Well, they did it! Also he made certain our auto insurance was properly transferred to the new car and all paperwork was completely properly so we wouldn't have to drive back to Orlando on Monday to complete anything. This dealership is the most professional and caring one I have ever dealt with. I recommend them to everyone and will send my friends and large family there for future cars. More
by cubelover
Employees Worked With
