Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
July 14, 2017
Love my Hyundai Universal Hyundai has become a second family to us since coming here in 2013 and I love being in an environment where you're conducting business but w Universal Hyundai has become a second family to us since coming here in 2013 and I love being in an environment where you're conducting business but without any pressure. My cares and concerns have always been met to the utmost and I leave with a smile on my face every time. I've purchased 6 vehicles at this particular dealership and Teodoro and Cedar are absolutely the best! More
by topsigs
Verified Customer
July 14, 2017
Universal Hyundai Orlando, The Best! Completely satisfied and my wife fall in love with her new Hyundai Santa Fe. Nice people and good service, clean and nice place, strongly recommend, Completely satisfied and my wife fall in love with her new Hyundai Santa Fe. Nice people and good service, clean and nice place, strongly recommend, thanks. More
by richardglluberes
Employees Worked With
Carlos Roman
July 14, 2017
Sonata Good experience but the overall time spent at the dealership from the time we arrived until we left with a new Sonata was a good four hours. Good experience but the overall time spent at the dealership from the time we arrived until we left with a new Sonata was a good four hours. More
by jim_elphick
Employees Worked With
July 14, 2017
Tucson 2017 Great service and sales people wouldn't hesitate to go back and buy another car from this dealer. They go above and beyond for there customers it's un Great service and sales people wouldn't hesitate to go back and buy another car from this dealer. They go above and beyond for there customers it's unreal More
by Brochu2016
Employees Worked With
Hector, Clyde Stegall
July 14, 2017
Excellent This is my second car with Universal Hyundai and I am very happy with my choices. I am happy with the way I have been treated. This is my second car with Universal Hyundai and I am very happy with my choices. I am happy with the way I have been treated. More
by olguita313
July 14, 2017
Good service and professionalism Felt no pressure to purchase and the staff was very accomadating and professional. Our sales person show us our options in vehicle which was great, Felt no pressure to purchase and the staff was very accomadating and professional. Our sales person show us our options in vehicle which was great, instead of pushing us on a particular model. At the end we were happy with our choice. More
by mrodriguez12
Employees Worked With
Jenny
July 11, 2017
Best dealership Fun, fast and friendly experience. Great staff and atmosphere. Between family and I we have bought 15 to 20 cars here. Don't go anywhere else. And sen Fun, fast and friendly experience. Great staff and atmosphere. Between family and I we have bought 15 to 20 cars here. Don't go anywhere else. And send a lot of business ypur way. Thank you for everything. More
by rgcool50
July 09, 2017
New Hyundai I had a great salesman Adam Revak. I love my Hyundai and I think I got a great deal. The features of the car are everything I wanted and it drives wel I had a great salesman Adam Revak. I love my Hyundai and I think I got a great deal. The features of the car are everything I wanted and it drives well. More
by njs6194
Employees Worked With
Adam Revak
July 08, 2017
Feedback My car buying experience was wonderful as always thanks to Carlos! All of the staff is so wonderful and friendly. Thank you guys so much for making my My car buying experience was wonderful as always thanks to Carlos! All of the staff is so wonderful and friendly. Thank you guys so much for making my experience amazing. More
by kaitlyn_mariah
Employees Worked With
July 08, 2017
My Experience Overall Great. At one point there seemed to be a disagreement between our staff member and another staff member by the printer. It was awkward and I t Overall Great. At one point there seemed to be a disagreement between our staff member and another staff member by the printer. It was awkward and I think it was something about the other staffer taking a customer. Other than that it was great. More
by emily.wilkins19
Employees Worked With
Adam Revak
