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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
July 04, 2017
Great Had a great time there people showed me everything about the car and what other cars I could get and the difference in price r that was available for Had a great time there people showed me everything about the car and what other cars I could get and the difference in price r that was available for me to take home the way I wanted More
by carlosdaisy18
Verified Customer
July 01, 2017
Great Customer Service I had an extraordinary experience at the dealer. The salesperson understood my needs and answered all my questions. He was very kind and patient. I I had an extraordinary experience at the dealer. The salesperson understood my needs and answered all my questions. He was very kind and patient. I am very happy with my new Santa Fe. Thanks to Teodoro and all the staff at Universal Hyundai. I will return in a few years and look forward to another great deal. More
by yguerra_77
Employees Worked With
Jose, Teodoro Seminario
July 01, 2017
Good service Great costumer service. I will come back to purchase another car later. Nice cars a good price. It is my 4 time buying car with universal Hyundai and Great costumer service. I will come back to purchase another car later. Nice cars a good price. It is my 4 time buying car with universal Hyundai and so far I have a Great experience More
by yappratto
Employees Worked With
June 30, 2017
Terrific Car Buying Experience I set out on a day of car shopping with three dealerships on my to go to list. The sales associate that assisted me, Johnathan Weidner was professiona I set out on a day of car shopping with three dealerships on my to go to list. The sales associate that assisted me, Johnathan Weidner was professional and listened to my needs and what I had in mind for a vehicle and did a great job of showing me a few options that were just what I had in mind. The finance staff worked hard on my behalf. The car i purchased was detailed beautifully. That day of car shopping ended up being just one stop and I left driving out of the dealership parking lot with an entirely positive view of experience. More
by pjmoreland5
Employees Worked With
Johnathan Weidner
June 30, 2017
EXCELENT BUYING EXPERIENCE... ALEXANDRA MARTINEZ HAS GRAT PERSONALITY, GREAT AND POSITIVE ATTITUTE ALL THE TIMES... GREAT CUSTOMER SERVICE... SHE MADE US FEEL BUYING EXPERIENCE... ALEXANDRA MARTINEZ HAS GRAT PERSONALITY, GREAT AND POSITIVE ATTITUTE ALL THE TIMES... GREAT CUSTOMER SERVICE... SHE MADE US FEEL PART OF THE HYUNDAI FAMILY... IN GENERAL IT WAS A GREATFUL EXPERIENCE... THANK YOU! More
by msugranesrivas
Employees Worked With
ALEXANDRA MARTINEZ
June 29, 2017
AMAISA CAR Frankie is the best, he has helped me in numerous occasion and the fact that i was able to come right in and finish the same day is amazing . Frankie is the best, he has helped me in numerous occasion and the fact that i was able to come right in and finish the same day is amazing . More
by xoxcuban
June 29, 2017
Awesome Dealership Great experience overall. They worked extremely hard and were very friendly the really cared for my personal needs and wants. Definitely will bring my Great experience overall. They worked extremely hard and were very friendly the really cared for my personal needs and wants. Definitely will bring my family and friends to come and purchase cars. More
by johncgomes08
Employees Worked With
June 28, 2017
Great job!! Alexis Ramos was super professional during the entire process! The best test drive I have ever had! He should be used to train other sales persons for Alexis Ramos was super professional during the entire process! The best test drive I have ever had! He should be used to train other sales persons for Hyundai luxury brand (Genesis). More
by heavenlyperidot1982
Employees Worked With
June 28, 2017
Univerdal hyundai review Excellent customer service and friendliness. Great quality of work and prices, and amazing staff. Overall it was an excellent experience at universal Excellent customer service and friendliness. Great quality of work and prices, and amazing staff. Overall it was an excellent experience at universal hyundai. I will Difinately recommend More
by lemusmi
June 27, 2017
Hyundai Tucson 2017 This is our 4th vehicle from this dealership and we would only buy from here! The sales staff is friendly and knowledgeable. We were able to purchase This is our 4th vehicle from this dealership and we would only buy from here! The sales staff is friendly and knowledgeable. We were able to purchase our car in no time thanks to Felix and Eric! Ask for Eric R. In sales when you go see Universal Hyundai - he is the best. The Hyundai product is so safe and reliable you will not be sorry!! More
by billandkeeley
Employees Worked With
Other Employees :
Eric Rivera!!! He is soooo great!!!, Felix Matos
