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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
June 04, 2017
Review Dealership and service was adequate but did not meet the high standards I anticipated in connection with the purchase of a luxury vehicle. After nume Dealership and service was adequate but did not meet the high standards I anticipated in connection with the purchase of a luxury vehicle. After numerous attempts at the dealership and at mt house dealership sales and service staff could not pair my phone with the vehicle and three weeks later I still cannot use any of the media capabilities in the vehicle. More
by jewilson17
Verified CustomerEmployees Worked With
Ivan Murillo, Robert Stumpf
June 03, 2017
Quick and friendly service. Everyone was very polite and professional. They worked extremely hard to get me where I wanted to be. I was in and out with my new Elantra in no time Everyone was very polite and professional. They worked extremely hard to get me where I wanted to be. I was in and out with my new Elantra in no time! More
by phernandez7859
June 02, 2017
Santa Fe We always wanted to purchase a Santa Fe, and this dealership was the best place to buy it! We would recommend friends and family to come to Universal We always wanted to purchase a Santa Fe, and this dealership was the best place to buy it! We would recommend friends and family to come to Universal Hyundai. More
by daniel80cruz
Employees Worked With
Luis Narvaez
June 02, 2017
Great experience, Great car We recently purchased the 2017 Hyundai Santa Fe and are very happy with everything. The car, the experience, the salesperson - everything has exceede We recently purchased the 2017 Hyundai Santa Fe and are very happy with everything. The car, the experience, the salesperson - everything has exceeded our expectations. More
by barry.kahn
Employees Worked With
Adam Rescak
June 01, 2017
Sonata value-added Sport Rocks! I strongly recommend Thor Thorrison to introduce your vehicles. He was informative and very helpful. Previously, I have purchased three Hondas. T I strongly recommend Thor Thorrison to introduce your vehicles. He was informative and very helpful. Previously, I have purchased three Hondas. Thor pointed out the advantages of Hyundai very well. The Hyundai Sonata is a great car. Jose is a great Sales Manager. He tremendously helped make the deal - one that I could NOT "pass up". The dealership and the available services are extraordinary! . More
by jayrobbins7
Employees Worked With
Jose... the Sales Manager was great, also, Thor Thorrisson
June 01, 2017
Perfect purchase I was looking for specific spects in my new purchase. The car I had did not have enough space for me. So I was looking into a bigger and comfortable v I was looking for specific spects in my new purchase. The car I had did not have enough space for me. So I was looking into a bigger and comfortable vehicle. James showed me the 2017 Hyundai Sonata Sport, and in my favorite color. It was perfect for me and has everything I was looking for. More
by andremelendez0121
Employees Worked With
James Stelling
June 01, 2017
Good Seminario has been our seller for many years. He is always trying to offers us the best. We go to that dealer looking for him. He is a nice and good p Seminario has been our seller for many years. He is always trying to offers us the best. We go to that dealer looking for him. He is a nice and good persons. (Seller) We recommend it!! More
by albert_usa23
Employees Worked With
Teodoro Seminario
June 01, 2017
Awesome This is my second purchase with your dealer and both experiences have been great. Working with Manny was enjoyable as he was profesional and very help This is my second purchase with your dealer and both experiences have been great. Working with Manny was enjoyable as he was profesional and very helpful. More
by baerga33
Employees Worked With
Manny Flores
June 01, 2017
Steve was awesome Steve was great! Made me feel so comfortable and not pushed. He is very professional and knows his stuff. Not once did feel pushed into a corner Steve was great! Made me feel so comfortable and not pushed. He is very professional and knows his stuff. Not once did feel pushed into a corner More
by ngwc
Employees Worked With
Steven Rivera
June 01, 2017
Amazing experience I am very happy with my overall experience in purchasing my car. Darrin Diaz was very friendly, understanding, and helpful throughout the entire proce I am very happy with my overall experience in purchasing my car. Darrin Diaz was very friendly, understanding, and helpful throughout the entire process. Darrin went above and beyond when test driving the car to make sure I was comfortable with the vehicle and its features. He was also very considerate with my budget when discussing the car payments, etc. Overall, I highly recommend Huyndai to everyone. More
by gvperezoliveras
Employees Worked With
