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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
June 13, 2017
Great dealership My experience was amazing. Abraham is a great salesperson and his knowledge of cars is remarkable and his manager was a great help too. Not to mentio My experience was amazing. Abraham is a great salesperson and his knowledge of cars is remarkable and his manager was a great help too. Not to mention Felix, the leasing person, who was very attentive to my need and got me a very good deal. More
by doctor.cagio
Verified CustomerEmployees Worked With
abraham hernandez, Felix Matos
June 12, 2017
Dream come true! Mr. Carlos Roman was very friendly and serviceable. He completely understood our needs and made sure to satisfy the features that were important to us Mr. Carlos Roman was very friendly and serviceable. He completely understood our needs and made sure to satisfy the features that were important to us. He treated us like old family friends. Over the years my family has done business many times with Universal Hyundai, but this was definitely one of the most calming and efficient experiences we've had purchasing a car there. Even though the process is always lengthy, we did not feel at any point frustrated or cheated. My mother has wanted a Santa Fe SUV ever since I can remember and now her dreams have finally come true! We will continue to do business with Universal Hyundai for a very long time. Thank you Carlos! More
by sheidee14
Employees Worked With
June 12, 2017
Great salesman Alex. Had a great experience with everyone involved. My salesman and financier did a great job in getting me what I needed in a car. Thank you Had a great experience with everyone involved. My salesman and financier did a great job in getting me what I needed in a car. Thank you More
by Pat
June 11, 2017
Great!!! Luis was very nice and knowledgeable... I am very happy with my purchase....most of the people working there was friendly but Luis made the difference Luis was very nice and knowledgeable... I am very happy with my purchase....most of the people working there was friendly but Luis made the difference... I hope you hire more people like him ... More
by lnzelect1
Employees Worked With
Luis Narvaez
June 11, 2017
Above and beyond Carlos and Eric went well above what they needed to do for me to get into the exact car I wanted. I would highly recommend anyone to this dealership a Carlos and Eric went well above what they needed to do for me to get into the exact car I wanted. I would highly recommend anyone to this dealership and specifically Carlos and Eric. More
by Mageeee
June 11, 2017
Great sales agent. Thank you so mich Alex Ramos and fellow team members. Alex made sure i was satisfy with my ourchase and that i was in the right vehicle. My girl Friie Thank you so mich Alex Ramos and fellow team members. Alex made sure i was satisfy with my ourchase and that i was in the right vehicle. My girl Friiend really loves her new vehicle. More
by johnnyrodriguez1991
Employees Worked With
June 11, 2017
Elizabeth Santos Universal Hyndai is number one in sales, customer service and they make you feel right at home. Great staff. I recommend anyone looking for a new or u Universal Hyndai is number one in sales, customer service and they make you feel right at home. Great staff. I recommend anyone looking for a new or used vehicle to stop here first. More
by giankarlosantos
Employees Worked With
Other Employees :
Christopher Cham. José Cepeda, Gilbert Gregory
June 10, 2017
Excellent service. Very courteous and knowledgeable employees. I will recommend to any family member or friends. Carlos Garces and Chris Cham both are excell service. Very courteous and knowledgeable employees. I will recommend to any family member or friends. Carlos Garces and Chris Cham both are excellent employees, Iam very grateful to both of them. More
by pabmer68
Employees Worked With
Carlos Garces, Chris Cham
June 10, 2017
Amazing Completely perfect experience. Manny was completely professional in assisting us in not one purchase but 3 as well. My husband, myself and my mother b Completely perfect experience. Manny was completely professional in assisting us in not one purchase but 3 as well. My husband, myself and my mother both bought vehicles and we could not be happier. More
by isabelguillot
Employees Worked With
Juan colon, Manny Flores
June 10, 2017
Daniels review This is the second Genesis I've purchased through Universal. The staff is top notch. Very friendly, knowledgeable and answered any questions I may hav This is the second Genesis I've purchased through Universal. The staff is top notch. Very friendly, knowledgeable and answered any questions I may have had. More
by gabmomdad
Employees Worked With
