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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
April 17, 2017
New Santa fe Love my new 2017 hyundai Santa fe sport, really happy with Alexis Ramos' customer service and love the maintenance plan I chose. Would definitely come Love my new 2017 hyundai Santa fe sport, really happy with Alexis Ramos' customer service and love the maintenance plan I chose. Would definitely come back again More
by lopeyjr83
Verified CustomerEmployees Worked With
April 15, 2017
Great service. Excellant staff. We Always go back to Universal Hyundai. This is our 4th car. We would recommend them to others. The staff was friendly and not pushy. We Always go back to Universal Hyundai. This is our 4th car. We would recommend them to others. The staff was friendly and not pushy. More
by melanies_singing_heart
Employees Worked With
Steven Rivera
April 15, 2017
Thank you Carlos!! The salesman I worked with was Carlos Roman, and he was so honest and genuine that he is basically the reason I purchased at this dealership. Wonderfu The salesman I worked with was Carlos Roman, and he was so honest and genuine that he is basically the reason I purchased at this dealership. Wonderful work Carlos, I will be recommending others to purchase with you! More
by mnataupsky
Employees Worked With
April 15, 2017
Simply Amazing! Highly recommended! Best location for a car. Everyone was nice on helping us. No pressure very understanding and breakdown on everything. The selecti Highly recommended! Best location for a car. Everyone was nice on helping us. No pressure very understanding and breakdown on everything. The selection of cars was great new or used. but we end up with a new 2017. Great package included. the deal was done in a matter of hours. More
by edwadgarcia
Employees Worked With
Adam Revak
April 15, 2017
Ask for James.. James Stelling The Universal Hyundai team was great! James Stelling was extremely helpful. As a first time buyer I had so many questions and was really intimidated b The Universal Hyundai team was great! James Stelling was extremely helpful. As a first time buyer I had so many questions and was really intimidated by the entire experience. However, James made me feel so comfortable and he went in depth about everything I needed- happily. I will recommend James and Universal Hyundai to anyone I come in contact with that is talking about leasing/purchasing a vehicle. Thank you James! More
by jynellemarie
Employees Worked With
Felix Matos, James Stelling
April 14, 2017
Extremely pleased! Employees are very helpful and knowledgeable. They will do their best to accommodate your budget and taste in vehicle. Thor was magnificent, highly pr Employees are very helpful and knowledgeable. They will do their best to accommodate your budget and taste in vehicle. Thor was magnificent, highly professional and attentive with my family. More
by estefy.aba
Employees Worked With
Thor Thorrisson
April 14, 2017
Genuine Staff Everyone was friendly and made sure I was comfortable. Frankie answered all my questions and took more time than it was fair of me to ask, as we were Everyone was friendly and made sure I was comfortable. Frankie answered all my questions and took more time than it was fair of me to ask, as we were there well after closing. Juan took the time to sit down with me and everyone made me feel comfortable. No one was pushy but they did successfully sell me a car I had not intended to purchase that night. More
by jorr1129
Employees Worked With
April 14, 2017
A-OK It was a good looking dealership with a lot of options. They took the time to make sure I understood everything. Everyone I encountered was very kind It was a good looking dealership with a lot of options. They took the time to make sure I understood everything. Everyone I encountered was very kind and willing to help. More
by kmg7213
Employees Worked With
Steven Rivera
April 13, 2017
Very friendly environment I went to a few dealers and no one could get a deal done. I went to Universal Hyundai , everyone was very friendly,, explained my situation to my sale I went to a few dealers and no one could get a deal done. I went to Universal Hyundai , everyone was very friendly,, explained my situation to my sales person James , he took me out to show me some cars , I picked a 2017 Elantra we went inside did the paperwork,, between my sales person James and his manager Charlie were able to get the deal done and a few hours later I was driving my new car home .I was very pleased on how they took their time and the confidence they had on getting me a deal, I highly recommend Universal Hyundai to everyone looking for a new or used car you won't regret it More
by Willie rod
Employees Worked With
Charlie Peets, James Stelling
April 13, 2017
my 2017 elantra as I stated above, I would highly recommend universal Hyundai to any family member or friend, to purchase any type of vehicle, solely on the professio as I stated above, I would highly recommend universal Hyundai to any family member or friend, to purchase any type of vehicle, solely on the professional manner in which I was treated by mr. steven rivera. he was very thorough and extremely knowledgeable regarding the vehicle that I purchased. More
by carlos3600
Employees Worked With
Steven Rivera
