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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
April 12, 2017
Great Expierence Love my new car!!!!!!! The staff was very nice and helpful Luis Narvaez did a very Excellent job Definitely recommend Hyundai to friends and fami Love my new car!!!!!!! The staff was very nice and helpful Luis Narvaez did a very Excellent job Definitely recommend Hyundai to friends and family. More
by yahimaramos
Verified CustomerEmployees Worked With
Luis Narvaez
April 12, 2017
Perfection Couldn't believe the amount of work these guys did for me... they went way beyond expectations. Thank you. Will be back for next purchase and will sen Couldn't believe the amount of work these guys did for me... they went way beyond expectations. Thank you. Will be back for next purchase and will send all my friends More
by jeffscott0505
Employees Worked With
Robert Stumpf, Abraham Hernandez
April 12, 2017
Great I feel very comfortable with the purchase we made. I can honestly say that I dont regret going to Universal Hyunday. We are looking forward to servici I feel very comfortable with the purchase we made. I can honestly say that I dont regret going to Universal Hyunday. We are looking forward to servicing time. More
by arsilgueroc2010
Employees Worked With
April 12, 2017
New Vehicle Purchase From the moment we arrived at Universal Hyundai we were met by a friendly and professional staff. The atmosphere was not stressful at all. The staff w From the moment we arrived at Universal Hyundai we were met by a friendly and professional staff. The atmosphere was not stressful at all. The staff was very helpful but did not pressure us in any way. Car buying at universal is a pleasurable experience unlike other dealers. More
by krwiertz
April 11, 2017
Hyundai Elantra These gentlemen were excellent to purchase a vehicle. They make it easy and that is why my family continues to return. Charlie wrapped up everything These gentlemen were excellent to purchase a vehicle. They make it easy and that is why my family continues to return. Charlie wrapped up everything seamlessly and quickly. More
by cmsalvagio
Employees Worked With
Charlie Peets, Robert Stumpf, Abraham Hernandez
April 07, 2017
Universal Hyundai-Ramces Ramces Rivera went out of his way to make sure that we had an amazing experience. After talking through my needs we looked over a wide variety of opti Ramces Rivera went out of his way to make sure that we had an amazing experience. After talking through my needs we looked over a wide variety of options and after the test drives I knew the direction I was leaning. We visited two other dealers simply for comparison sake and the difference in service was immediately evident. We came back to Universal Hyundai because of the care and attention to detail that Ramces showed us. He even came in on his day off later that week because he wanted to be there with me when I picked up the car. Couldn't be happier with my purchase. More
by jthailey47
Employees Worked With
April 07, 2017
Santa fe Very kind. Helped a lot with price and finding the right car for me. Was informative about the car and all its features. Had a concern about the car Very kind. Helped a lot with price and finding the right car for me. Was informative about the car and all its features. Had a concern about the car and it was taken care of immediately. More
by prchula93
Employees Worked With
Robert Stumpf, Jinny Min
April 07, 2017
Don't waste time elsewhere The best over all car buying experience I've ever gone through. When I'm done paying off this car, I will be returning to this dealership for all futu The best over all car buying experience I've ever gone through. When I'm done paying off this car, I will be returning to this dealership for all future purchases. More
by akini.blood
Employees Worked With
Adam Revak
April 07, 2017
Terrible Talked down to and I would never recommend. Promised two free oil changes? Still waiting! Go elsewhere please just not what we expected. They have a d Talked down to and I would never recommend. Promised two free oil changes? Still waiting! Go elsewhere please just not what we expected. They have a difficult time with females More
by mgholler
Employees Worked With
Other Employees :
Sylvia Wilson, Isacc Reyes, Luis Narvaez, Luis Martinez, Sean Deally, Josh Muniz, Thor Thorrisson
April 06, 2017
Happy Customer It was a pleasure going in, working with Abraham Martinez. Very helpful showing my wife and I the vehicle we had in mind, answering any questions we h It was a pleasure going in, working with Abraham Martinez. Very helpful showing my wife and I the vehicle we had in mind, answering any questions we had and making us feel important!!! More
by floresf61
Employees Worked With
Abraham Hernandez
