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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
February 18, 2017
Cruz and garces J Cruz and Garces were great. They weren't pushy and were very informative and I will most definitely be back bring my friends and family J Cruz and Garces were great. They weren't pushy and were very informative and I will most definitely be back bring my friends and family More
by rgcool5
Verified CustomerEmployees Worked With
Jonathan Cruz
February 17, 2017
Best experience! Best Customer service in a dealership ever! Chris Cham provided an outstanding service to us, along with Carlos an Mr Farias. Chris explained everything and beyond we need to know abou the car w Chris Cham provided an outstanding service to us, along with Carlos an Mr Farias. Chris explained everything and beyond we need to know abou the car we were buying, he is very enthusiastic, patience, well trained and definitely love what he does! Is great to have that level of customer service. We wish Chris a bright future! And we definitely will come back! Thanks for everything! More
by alva.ricci
February 17, 2017
Awesome Sales man Luis Martínez and finance manager Luis Matos aré great and excelent humans. Definitely i recomended that dealership and im very happy with a Sales man Luis Martínez and finance manager Luis Matos aré great and excelent humans. Definitely i recomended that dealership and im very happy with all team More
by J.soto11
Employees Worked With
Felix Matos, Luis Martinez
February 16, 2017
Excellent experience Best auto experience ever in the years buying a car, Jonathan Cruz and Carlos Garces from the vip department gave me options In alternatives and I too Best auto experience ever in the years buying a car, Jonathan Cruz and Carlos Garces from the vip department gave me options In alternatives and I took the one that I wanted. Finanace director gave me the best interest that I could get with my challenging credit. Thanks guys More
by erodriguez1030
Employees Worked With
Carlos Garces, Jonathan Cruz
February 16, 2017
Couldn't have gone any better! I'd make thing longer but I just wrote a lengthy review directly to the dealer. I'll just cut to the chase. Salesman ramces was awesome. Not pushy I'd make thing longer but I just wrote a lengthy review directly to the dealer. I'll just cut to the chase. Salesman ramces was awesome. Not pushy and great personality. Totally made the purchase easy and enjoyable. Manager Juan, might have caught him on a good day, but this guy broke his back to make the sale. Couldn't ask for a more ideal purchasing experiance. More
by NYZ Apocalypse
February 15, 2017
Excelente Hizo un excelente trabajo ayudándonos a escoger un buen auto y en cuestión financiera hizo lo mejor, además de eso fue rápido en cuestión de aceptar l Hizo un excelente trabajo ayudándonos a escoger un buen auto y en cuestión financiera hizo lo mejor, además de eso fue rápido en cuestión de aceptar los papeles, a pesar de que nuestro caso era difícil se desempeñó excelente More
by Jennpaola
Employees Worked With
Angelo rivera
February 15, 2017
Best experience ever. Universal Hyundai continues to be one of the best dealerships I have worked with, great staff hassle free car buying experience. Highly recommend them Universal Hyundai continues to be one of the best dealerships I have worked with, great staff hassle free car buying experience. Highly recommend them customer for life. More
by matthewlee12
Employees Worked With
February 13, 2017
Owner 1234567890123456789012345 This systmem is not working because I am trying to send 10 times, Please check this pages to fix it and customer do not get 1234567890123456789012345 This systmem is not working because I am trying to send 10 times, Please check this pages to fix it and customer do not get mad. excellent. More
by Edison Denizard-Velez
Employees Worked With
Carlos, Manager and RON sales person, Emilio Polanco
February 11, 2017
hyundai tucson0 Was very happy with the service we received by Robert. He helped guide us to lease the correct sized vehicle. Was a very hands on salesperson. Was very happy with the service we received by Robert. He helped guide us to lease the correct sized vehicle. Was a very hands on salesperson. More
by psh545
Employees Worked With
Robert Stumpf
February 10, 2017
Mustapha is the man! My wife and I Only like to deal with Mustapha when buying out Hyundais. We like his style and how he is always professional but relaxed and not aggre My wife and I Only like to deal with Mustapha when buying out Hyundais. We like his style and how he is always professional but relaxed and not aggressive. More
by j007onson
Employees Worked With
