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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
February 10, 2017
2017 H-Sonata Hybrid The sales person that I initially met with, test drove vehicles and ultimately purchased the vehicle with was Adam Revak. He was very polite, professi The sales person that I initially met with, test drove vehicles and ultimately purchased the vehicle with was Adam Revak. He was very polite, professional and answers all of my questions. He was patient in explaining the car features and helping me to set up the electronic portion when I went back to pick up the car. He went through all of the books that accompanied the car, and helped me set up the Bluelink feature. I'm still learning things about the car :) More
by rita4
Verified CustomerEmployees Worked With
Adam Revak
February 10, 2017
I get my car today?! No plans of driving home with a new car but they were so incredibly awesome, that surprise, we drove home with the perfect car for our family! No plans of driving home with a new car but they were so incredibly awesome, that surprise, we drove home with the perfect car for our family! More
by j.santiago0402
Employees Worked With
Isacc Reyes, Jose Quezada
February 09, 2017
Great Experiance This is my third lease from this dealership and I would not hesitate to return for a fourth lease. Great and personalized service each time I return. This is my third lease from this dealership and I would not hesitate to return for a fourth lease. Great and personalized service each time I return. More
by andreagriley
February 08, 2017
Purchasing Auto at Universal Hyundai My buying experience at Unversal Hyundai: Chris, Carlos, Ivan(Finan) and other's worked hard to make my deal happened within my budget expectations. T My buying experience at Unversal Hyundai: Chris, Carlos, Ivan(Finan) and other's worked hard to make my deal happened within my budget expectations. Thanks much to team members also. More
by Dcichtus
Employees Worked With
Carlos Garces, Ivan (Finance), Chris Cham
February 08, 2017
Excellent My communication with the dealer Teodoro was great, he was knowledgeable, very helpful and caring to my wishes and concerns. I will definitely tell al My communication with the dealer Teodoro was great, he was knowledgeable, very helpful and caring to my wishes and concerns. I will definitely tell all my friends and family to go to Universal Hyundai and speak to Teodoro. More
by eddier3310
Employees Worked With
Teodoro Seminario
February 08, 2017
EXCEPTIONALPROFESSIONAL KNEW HIS JOB MR RAUL MARTINEZ VERY MATURE KNEW WHAT TO SAY EXPLAINED EVERTHING SO I COULD UNDERSTAND HE SET UP MY NEW CAR WITH MUSIC HE SHOWED ME SO MUCH I WAS A MR RAUL MARTINEZ VERY MATURE KNEW WHAT TO SAY EXPLAINED EVERTHING SO I COULD UNDERSTAND HE SET UP MY NEW CAR WITH MUSIC HE SHOWED ME SO MUCH I WAS AMAZED VERY PROFESSIONAL. WOULD RECOMMAND HIM TO FAMILY AND FRIENDS EVERYON IN THAT DEALERSHIP WERE FRIENDLY SMILES ALL OVER THE PLACE THEY ALL MADE YOU VERY COMFORTABLE BEING THERE. THANK YOU ALL. MS IRMA PAGAN. More
by ipagan438
February 07, 2017
Excellent Car Buying Experience Outstanding customer service! I got my Accent here back in 2012, and then recently came back to lease a new Elantra. The staff was friendly and helpfu Outstanding customer service! I got my Accent here back in 2012, and then recently came back to lease a new Elantra. The staff was friendly and helpful, and Johnathan helped me find exactly the car I wanted. I'll be directing any friends in the market for a new car back his way. More
by christopher.j.meiman
Employees Worked With
Jonathan Weider
February 06, 2017
Great customer service Frankie was very knowledgeable and extremely patient. He ensured that I was able to leave with a vehicle that fell within my price range. I love my n Frankie was very knowledgeable and extremely patient. He ensured that I was able to leave with a vehicle that fell within my price range. I love my new car! More
by kristin.m.deleon
Employees Worked With
February 04, 2017
EXCELLENT i HAD A GREAT EXPERIENCE I WAS TREATED WITH RESPECT AND DIGNITY. I WILL AND HAVE RECOMMENDED JOHNATHAN TO MY FRIEND. JOHNATHAN SHOWED ME EVERYTHING i HAD A GREAT EXPERIENCE I WAS TREATED WITH RESPECT AND DIGNITY. I WILL AND HAVE RECOMMENDED JOHNATHAN TO MY FRIEND. JOHNATHAN SHOWED ME EVERYTHING ABOUT MY NEW CAR. More
by theonil118
Employees Worked With
Jonathan Weider
February 04, 2017
Thanks Erinque! Enrique was awesome. He treated me as if I were family and got me an amazing deal on my 2017 Elantra Value Edition! I am loving my car and will refer Enrique was awesome. He treated me as if I were family and got me an amazing deal on my 2017 Elantra Value Edition! I am loving my car and will refer my friends and family to Enrique if they are looking for a Hyundai! More
by jasminealice1031
Employees Worked With
Enrique Zegarra
