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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 03, 2016
EXCELLENT SERVICE / PRICE If you need a car that meet your expectation and for the right price, go to Universal Hyundai and ask for Carlos Roman. He'll get you the right car at If you need a car that meet your expectation and for the right price, go to Universal Hyundai and ask for Carlos Roman. He'll get you the right car at the right price..... More
by nena085
Verified CustomerEmployees Worked With
November 03, 2016
Servey This was one of the best experience I've had when buying a vehicle, the sales rep was clear and confident on the product he was showing us. WE were sa This was one of the best experience I've had when buying a vehicle, the sales rep was clear and confident on the product he was showing us. WE were satisfied with the outcome. More
by hmannym
Employees Worked With
Jose Q
November 03, 2016
Excellent WIll be nice that Hyundai offer free oil changes for 2 years as the toyota does. I will definetely recomend Hyundai and will return to future services WIll be nice that Hyundai offer free oil changes for 2 years as the toyota does. I will definetely recomend Hyundai and will return to future services. More
by claudiaconnect
October 30, 2016
Great Service Ramces Rivera was very patient and took the time to give me all my options and was never pushy. I got a brand new elantra that I love. He took the ti Ramces Rivera was very patient and took the time to give me all my options and was never pushy. I got a brand new elantra that I love. He took the time to make sure I knew how everything in the car worked. I'm a happy customer. More
by natashavigo
October 29, 2016
The best place to go car shopping The staff at universal hyundai is always friendly and professional. Teodoro always helps me out with picking the right car for my family. I have boug The staff at universal hyundai is always friendly and professional. Teodoro always helps me out with picking the right car for my family. I have bought several cars at universal and have always been pleased with the whole car buying proccess. More
by joseph cosme
Employees Worked With
Teodoro Seminario
October 28, 2016
Happy with my Elantra professional stuff. know what they doing. great service. great variaty of vehicles: any options in any colour. i really enjoyed test drive. also ggrae professional stuff. know what they doing. great service. great variaty of vehicles: any options in any colour. i really enjoyed test drive. also ggraet prices and deals. highly recommended dealer. More
by Neal Ismagilov
Employees Worked With
October 28, 2016
Excellent customer service Great customer service and my sales person the best, his name Cesar Alegre. I'm very happy with the service I received from this dealership. Greatl Great customer service and my sales person the best, his name Cesar Alegre. I'm very happy with the service I received from this dealership. Greatly recommended More
by kattycatpr8
Employees Worked With
October 28, 2016
Great buying Experience-Jonas I dealt with Robert Stumpf sales representative. He was fair, honest, and great to work with. A good car Hyundai Sonata purchase experience.Highly Rec I dealt with Robert Stumpf sales representative. He was fair, honest, and great to work with. A good car Hyundai Sonata purchase experience.Highly Recommended. I would buy from Universal Hyundai again. More
by RedwhitenBull
Employees Worked With
Robert Stumpf
October 28, 2016
Great A++ Frankie was Awsome! He actively listened to what We (husband and I) wanted exactly in a car; color,size, payment range etc. He was very patient showin Frankie was Awsome! He actively listened to what We (husband and I) wanted exactly in a car; color,size, payment range etc. He was very patient showing cars and test driving. I like how he estimated numbers for us based on our credit score we told him we had, before giving us those hard inquiries to our credit score. He was also very accommodating with our 1 1/2 year old baby. Helped push the stroller, gave the baby water, balloons and an umbrella for the light rain. More
by KarenS
Employees Worked With
October 28, 2016
Great experience Everytime Im stopping by for service and this case to get my second car Im always feel like family. The staff undestand and listen what i need to acco Everytime Im stopping by for service and this case to get my second car Im always feel like family. The staff undestand and listen what i need to accomplish. More
by luzdelia57
