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Universal Hyundai
Orlando, FL
4,351 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,351 reviews
July 23, 2026
Great experience Friendly and professional staff Great showroom Isabel was great, she has a great career ahead off her. I wish her the best of luck going forward showroom Isabel was great, she has a great career ahead off her. I wish her the best of luck going forward More
by michaelbobbytierney26
Verified Customer
July 17, 2026
2nd vehicle I bought here at Universal Hyundai. Margaret, Carlos and Ceasar were wonderful and made this process so easy!! Great selection of vehicles to choose from as well. Margaret, Carlos and Ceasar were wonderful and made this process so easy!! Great selection of vehicles to choose from as well. More
by reneejohnson
July 15, 2026
He was awesome, professional, friendly, and very helpful. They made the entire car buying process easy, stress-free, and enjoyable. They made the entire car buying process easy, stress-free, and enjoyable. More
by MELVAMORENO18
Employees Worked With
July 12, 2026
Great experience from start to finish. The process was fast, and the staff was very helpful and professional. Highly recommend this dealership! The process was fast, and the staff was very helpful and professional. Highly recommend this dealership! More
by harold0407
Employees Worked With
Jaime
July 05, 2026
Thank you for making the car buying process short and sweet and letting me get done under an hour. sweet and letting me get done under an hour. More
by RENATAMOSLEY
July 04, 2026
Our sales manager Tony was great to work with. I have specific requirements and hate to waste time. He hustled to meet all my needs and we made the purchase that afternoon. All the Universal Hyu I have specific requirements and hate to waste time. He hustled to meet all my needs and we made the purchase that afternoon. All the Universal Hyundai staff are pleasant, honest, and quick. Just what I needed. More
by ericarmstrong6
June 28, 2026
It was honestly the best experience I’ve ever had with a car dealership. I utilized Leasehackr, which connected me to Christopher. I’d never leased before and the whole experience was wonderful. car dealership. I utilized Leasehackr, which connected me to Christopher. I’d never leased before and the whole experience was wonderful. More
by rlmclaughlin1984
Employees Worked With
June 24, 2026
A really remarkable visit outstanding people that helped you anyway they can will to be like family you anyway they can will to be like family More
by jordante45
Employees Worked With
June 16, 2026
Thanks to my salesman Justin Salazar, this vehicle purchase was one of the smoothest and quickest I have experienced. purchase was one of the smoothest and quickest I have experienced. More
by jrodmadden
June 12, 2026
took my 720 oil change appointment said it would take 2 hours showed up 1.5 hours later and everyone was gone and my key was no where to be found to this date ,no manager contact and they have not returned hours showed up 1.5 hours later and everyone was gone and my key was no where to be found to this date ,no manager contact and they have not returned my key. Also said they would be rotating the tires and i know they lied because i marked the tires before arrival More
by canigetaxm
Employees Worked With
John Booth
