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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,288 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,288 reviews

April 25, 2024

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
darrin diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gomez
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Apr 25, 2024 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 24, 2024

Fabio was great, not pushi or intense. He heard exactly what we wanted a d delivered on it More

by TRACYCHACON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
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Apr 25, 2024 -

Universal Hyundai responded

Hi Tracy: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 24, 2024

Exceptional Service from all the staff members but especially from my sales person Janlique. She made my purchasing experience smoother than expected. More

by NAYADEMANGOME09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janlique Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
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Apr 25, 2024 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Janlique here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 23, 2024

I enjoyed working with the salesman Diego and his boss Booth also meeting one of the service managers. I was highly respected and was given all the information on the car and received all the answers to m More

by J P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego great salesman and Eric in service great
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Apr 24, 2024 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Diego and John were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 22, 2024

I put off my purchase because I dreaded buying a car. My purchase at Universal Hyundai turned out to be the best I’ve ever had. Mr Carlos Maldonado my salesman made feel informed and he and everyone I de More

by BATTSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado
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Apr 22, 2024 -

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Carlos and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 22, 2024 -

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with Carlos to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 22, 2024

When visiting the dealership it was very welcoming, they treated me with respect and very helpful More

by TAMIMENDEZ.TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 22, 2024 -

Universal Hyundai responded

Tami, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 22, 2024 -

Universal Hyundai responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 20, 2024

I Would recommend this dealership. I was treated very well. Have no complaints. Chris, the salesman and Frankie worked with me so I could get the car. I bought a 2008 Sonata from this More

by TDITEWIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
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Apr 21, 2024 -

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Christopher, Frankie, and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 19, 2024

Muy buenas tensioner, personal muy educado. y bien profesional. ., gracias universal Nissan, por negociar conmigo. 5 🌟 🤩 ⭐️ 🌠 💫 More

by RAMONDRROLEX
Recommend Dealer
Yes
Employees Worked With
Rolando
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Apr 21, 2024 -

Universal Hyundai responded

Ramond, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 14, 2024

Raul and the entire team at Universal were great! We found the exact vehicle we were looking for and the transaction was quick and easy. More

by TWiley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
Report | Print
Apr 15, 2024 -

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 13, 2024

Got me my dream car! Thank you so much for helping me out with everything More

by alett98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
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Apr 13, 2024 -

Universal Hyundai responded

Thank you for choosing Universal hyundai, your feedback and rating mean a lot to us. We're glad we could help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 13, 2024 -

Universal Hyundai responded

Customer satisfaction is our #1 priority and we're so glad we could give you a great experience! We hope you love your new car! Truly the better place to buy Gina Nava Relationship Manager gnava@universalnissan.com

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