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Universal Hyundai
Orlando, FL
4,269 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,269 reviews
November 03, 2023
For the past 15 years I have been purchasing my vehicles here, and the reason I keep coming back is not just because I trust the brand, but also because of the incredible experience, whether it is purchasin here, and the reason I keep coming back is not just because I trust the brand, but also because of the incredible experience, whether it is purchasing a new vehicle, or servicing my hyundai. During my visit, I was interested in the Genesis GV70, Carlos DeJesus, from the sales department was outstanding, he took me on a test drive, showed me all the bells and whistles of this impressive vehicle and made my whole experience very enjoyable, answering all of my questions, and most importantly, I never felt pressured to make any decisions on the spot. Carlos is a true professional who knows a great deal about customer service. More
by guscolangelo
Verified CustomerEmployees Worked With
November 02, 2023
Darrin and Robert are the perfect team. Efficiency and trust people. I full recommend universal, specially Darrin and Robert Efficiency and trust people. I full recommend universal, specially Darrin and Robert More
by xoana.juan
November 01, 2023
This is my 3rd vehicle from them. . and Giovanni Sanchez has been amazing with all 3 purchases. . and Giovanni Sanchez has been amazing with all 3 purchases. More
by Ggarcia50
November 01, 2023
Great overall experience. Eddy Matos helped me greatly throughout the process. Sales manager Alexis helped as well. Both were upfront and honest and worked to make the deal ha Eddy Matos helped me greatly throughout the process. Sales manager Alexis helped as well. Both were upfront and honest and worked to make the deal happen. I would recommend Universal Hyundai! More
by Austin Wallace
October 31, 2023
Everything was taken care quickly. The financial portion was under 30 mins and the dealership was clean and everyone was friendly. The financial portion was under 30 mins and the dealership was clean and everyone was friendly. More
by MANTEPARA
Employees Worked With
October 27, 2023
awesome 👌 good experience excellent helpful cordially put they did not offer anything to eat it was late and l was hungry l have also to setup the blue link put they did not offer anything to eat it was late and l was hungry l have also to setup the blue link More
by t0nyuva
October 27, 2023
Jennifer worked extremely hard to get a deal that both myself & the dealership can work with. myself & the dealership can work with. More
by MARlNE19531
October 26, 2023
We were treated like family by Alexandra,gave us all the help we needed to make our decision on which car to buy. Very pleased with the overall service and experience how knowledgeable Alexandra was. help we needed to make our decision on which car to buy. Very pleased with the overall service and experience how knowledgeable Alexandra was. More
by Carmen E Rivera
