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Universal Hyundai

Orlando, FL

4.5
4,245 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,245 reviews

August 27, 2023

In that particular day I was from one dealership to another, asking questions and looking for a good deal, Hyundai was the charm, they received me with open arms really cordial, I was even offered to s More

by Jho23ho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Raul had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 26, 2023

Ramces and Alexis were really really great and helpful! !! They were super kind and understanding and really helped me feel at ease More

by Ananya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis R
Aug 27, 2023 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad Ramces and Alexis were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 26, 2023

Very good experience, every person very respectful, attentive, helpful, honest,Our seller a 100 out of 100 More

by YANETRIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No recuerdo su nombre es un caballero de Venezuela
Aug 27, 2023 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 25, 2023

Worked well with me and my car needs and interests. Helped me get the car I wanted More

by Ashley Cancel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Universal Hyundai responded

Thanks, Ashley! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 25, 2023

Excellent, informative, pleasant, get my questions answered and information explained clearly, sales meet vey friendly More

by THOMASDAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 25, 2023

El conocimiento y ayuda del vendedor para con los autos. El manejo de la compra con el staff y la limpieza del dealership muy agradable. Sigan con esa excelencia al cliente! More

by BENYSERN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Scurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Perez
Aug 26, 2023 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Aug 27, 2023 -

BENYSERN responded

Truly, really and honestly, the best place to buy a new or used car

August 23, 2023

Amazing sales man, great experience. People here treat you like family, this is our second vehicle from Universal Hyundai. More

by MSBISONO15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarfaraz sales person
Aug 24, 2023 -

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 22, 2023

Good customer service. It was a pleasure to come in this dealership and buy a used car. More

by Tmoses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2023

Professional and experienced. He knows how to his job. I will recommend his my family and friends More

by ALLPETJ50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2023

Great service. Great selection of cars. Will definitely recommend it . They took care of me like family More

by shirley_rtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrillo, Sam Sahman
Aug 21, 2023 -

Universal Hyundai responded

Thank you so much for your kind words, Shirley, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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