Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,245 reviews
May 04, 2023
Great selection, great sales reps, and fast to complete the sale. Would definitely buy there again. the sale. Would definitely buy there again. More
by Mjemtrud
Verified CustomerEmployees Worked With
May 04, 2023
Best sales rep I’ve ever worked with, this is my families fourth Hyundai and I’ll definitely be contacting Carolina again when my dad starts looking to replace his in August. Additionally the rest of the tea fourth Hyundai and I’ll definitely be contacting Carolina again when my dad starts looking to replace his in August. Additionally the rest of the team seemed highly competent at their job making it an over all great experience. More
by NCDunn
May 03, 2023
Our salesperson Chris was responsive in our need to correct a previous buying error. He showed us a couple interior options and we were thrilled to chose a lighter option. He also clarified the unlock/ correct a previous buying error. He showed us a couple interior options and we were thrilled to chose a lighter option. He also clarified the unlock/lock and parking assist. More
by Dobber91
May 03, 2023
Typical car buying experience. The salesman was personable, the manager almost bullied you along. I can’t wait until car buying is 100% done online. The entire experience just isn’ The salesman was personable, the manager almost bullied you along. I can’t wait until car buying is 100% done online. The entire experience just isn’t for me. More
by EllePa
May 02, 2023
Waited 4 hrs for car to be serviced. Would have been fine if dk had been honest about length of time or if he had kept me informed when last repair was going to be an hour instead of the Would have been fine if dk had been honest about length of time or if he had kept me informed when last repair was going to be an hour instead of the 20 min he told me. More
by kaisha.dominguez
Employees Worked With
Dk
May 02, 2023
So far hasn't been bad everyone is friendly and customer oriented. Could do without so many recalls oriented. Could do without so many recalls More
by ANNLINX
May 01, 2023
It takes forever to buy the car 5hour is 2long could have taken a nap taken a nap More
by FROGLADY422
Employees Worked With
April 29, 2023
Jacob and Chris Johnson have been extremely helpful and caring. Overall, the dealership has gone above and beyond the past few weeks to make sure I am taken care of. caring. Overall, the dealership has gone above and beyond the past few weeks to make sure I am taken care of. More
by KERR.MORGAN98
Employees Worked With
Jacob Mckinney, Jacob Mckinney
