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Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,250 reviews
November 01, 2022
Sales staff worked very hard to make a deal which was acceptable to me and for the dealership. They were willing to search for the perfect vehicle for me and mission accomplished! acceptable to me and for the dealership. They were willing to search for the perfect vehicle for me and mission accomplished! More
by sedoepp1910
Verified Customer
October 30, 2022
Dealership did not own responsibility for fixing cracked windshield when notified next day after purchase. Seller provided an independent alternative but was not able to get in house repair approval from su windshield when notified next day after purchase. Seller provided an independent alternative but was not able to get in house repair approval from supervisors. More
by daryjimenez
Employees Worked With
There was a Mr Martinez and a Mr Cortes who were sales managers I believe but do not remember first names., Edgard Morales
October 28, 2022
Gabriel was amazing. He helped me to by my 2 cars, and he goes above and beyond!! He helped not just the sales date but after that too. He stills in contact with me just He helped me to by my 2 cars, and he goes above and beyond!! He helped not just the sales date but after that too. He stills in contact with me just to Make sure we are happy with our cars, thank you Gabriel for all your help!! I’ll definitely by another car with you!! More
by CRISTIANARUTIA
Employees Worked With
Gabriel!!!
October 28, 2022
Good customer service. Very nice clean showroom. Marco treated us very well and I would recommend him and this dealership. Very nice clean showroom. Marco treated us very well and I would recommend him and this dealership. More
by DJOINER922
October 27, 2022
My salesman Nick and sales manager Alexis where going above and beyond to assure me everything would be perfect! They made sure I was happy with my purchase. above and beyond to assure me everything would be perfect! They made sure I was happy with my purchase. More
by TYPHOONTILLY
October 24, 2022
Excelente, muy bueno en su trabajo nos ayudó bastante, es excelente en lo que hace, muchas gracias David por tu ayuda excelente trabajo excelente en lo que hace, muchas gracias David por tu ayuda excelente trabajo More
by Mejiayudi1504
Employees Worked With
October 22, 2022
excellent service. knowledgeable. courteous. professional. a pleasure to do business with. will come back always knowledgeable. courteous. professional. a pleasure to do business with. will come back always More
by MANIEBMILLER
October 22, 2022
Antonio was very professional and courteous throughout my experience in the dealership experience. I was very forward about my desires and needs for a vehicle in which he was able to match me to the car my experience in the dealership experience. I was very forward about my desires and needs for a vehicle in which he was able to match me to the car I adore. I not only was able to get the exact color I wanted when they were few in supply, but at a reasonable offer. More
by EXLITHRA
Employees Worked With
Nick Gomez
October 21, 2022
Jacob was an incredible pleasure to deal with. He was open and honest and worked to ensure a fare deal without having to spend countless hours in the dealership. He was open and honest and worked to ensure a fare deal without having to spend countless hours in the dealership. More
by TF
Employees Worked With
Jacob Mckinney
October 21, 2022
They really worked with us to get the deal done and we were very excited about that. were very excited about that. More
by coachmike2022
