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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
September 23, 2022
Great customer service very helpful and friendly staff my seller is the best recommend her seller is the best recommend her More
by CASILLAS.SONIA
Verified CustomerEmployees Worked With
Other Employees :
Don’t remember my finance person name
September 23, 2022
This dealership has great hard workers and I was pleased with my purchase and the way they treated me with my purchase and the way they treated me More
by Joseph Espinoza
September 23, 2022
Excellent service, salesman and other personnel dedicated and very professional with us the customers understanding our needs. dedicated and very professional with us the customers understanding our needs. More
by MARTA SANTIAGO
September 19, 2022
Christopher Johnson was very helpful and knowledgeable! Easiest car purchase ever, from beginning to end. Highly recommended!!! Easiest car purchase ever, from beginning to end. Highly recommended!!! More
by HIGHWAYVENTURA
Employees Worked With
September 19, 2022
My experience was excellent! The process was very fast and the service was good. They helped me with the car of my dreams The process was very fast and the service was good. They helped me with the car of my dreams More
by ANDREACANO46
September 16, 2022
Customer service was excellent and fast. I would recommend family and friends to buy their new car at Universal Hyundai. I would recommend family and friends to buy their new car at Universal Hyundai. More
by MELODY.RUIZ.7982
Employees Worked With
September 16, 2022
Very generous Patient Welk kind Attentive He was really careful with the details that I wanted He was really careful with the details that I wanted More
by CHIKAING46
September 15, 2022
Steven was great. The finance person tried to add fees without your consent and is a liar The finance person tried to add fees without your consent and is a liar More
by freddy7479
Employees Worked With
Other Employees :
Ausin Nero was awful, Steven Rivera, Susanna Canelon
September 14, 2022
It was a great service and the the staff working at the dealer are alway helpful dealer are alway helpful More
by MJMM88
