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Universal Hyundai - Service Center

Orlando, FL

2.7
169 Reviews

169 Reviews of Universal Hyundai - Service Center

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May 06, 2021

Modern installation, accurate and well trained technicians, gently and very knowledgeable customer service personnel. Large selection of credit providers in case you need to buy a new car. More

by GASTONALEGRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alegre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

We appreciate this wonderful review and you taking the time to share your experience with us. Take care!

May 06, 2021

Took 2 appointments get a regular maintenance done. First was a wash out, waited 2 hours and the car wasn't even on the rack. No one informed me that they were running behind. Second time got maintenan More

by ROBERT_montalvo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Jennifer was very nice She always answers any question I asked.. Service was relatively fast. The way I get treated is why I keep on going back More

by cusa66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

Outstanding service with every visit. Gregory always tells me what my vehicle needs next and delivers as promised. Thanks to Gregory I will continue to come to Universal Hyundai for service. More

by ALEXA.FLORIDALAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

Excellent service and Andres was helpful as always. He got my car in and when it couldn’t be fixed the same day he offered me a rental car at no charge and had my car fixed the next day. More

by Rdrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

Wonderful service as always. Recommended Thanks for Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! More

by MARIETOSTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

Did good job as always. I am very angered that I can’t get help downloading the new stuff to my car but that is the only areas that I am unsatisfied with because I am very computer inept. Even today, my More

by bellalauren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keshla, Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

We would love to have you come in and correct this. please reach out to me directly at scanelon@universalhyundai.com

May 17, 2021 -

bellalauren responded

I would greatly appreciate it. I also do not log on too often. Is there a phone number I can call or can you call me after 10 am? Lauren Buckner

May 06, 2021

My experience with Universal Hyundai was fantastic specially my specialist Rhoda she is the best of the best, she really care about my car, and my concerns she gave me the best advice. She is very kno More

by Pineiro.stevens7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 06, 2021

I am so happy with my service in Universal Hyundai. Since I meet Andres I am not taking my car to any other place and I have free oil change in my original store and I prefer to pay and be attending by Andre More

by Joussettecalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for this kind review, much appreciated!

May 06, 2021

Andrés is wonderful, attentive and has a good relationship with his customers. I have been going to him for over 10years where he has serviced all 3 vehicles. More

by ENITS1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

We appreciate this wonderful review and your loyalty! We will pass this on to the team. Take care!

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