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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,084 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,084 reviews

June 21, 2025

Everyone was courteous and knowledgeable about the vehicle I was interested in leasing. The process was smooth and informative. More

by Rjschultz316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Una grata experiencia muy contenta del servicio, y el apoyo brindado. Personal muy profesional. Gracias More

by LILIANA.RODRIGUEZ27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Took in both my vehicles in for service Friday 13th. As always treated with a smile and service was done in a timely manner. Was updated on vehicles by Armen who provided excellent service. Happy with o More

by MARSIECORDERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Fast, friendly, and efficient service! My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal More

by CARLCOOKSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Always a pleasure going to Mitsubishi service department. Armen was great he kept me updated on both my vehicles and service was fine in a timely manner. Mitsubishi has the best service department I have dea More

by MARSIECORDERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Stewart and Saul were phenomenal in my purchase. Really made it easy. I would Highly recommend! More

by Daddyg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stewart
June 12, 2025

The service was quick, professional and Paul was very kind and accommodating. He explained everything very clearly and made me feel comfortable. More

by alessiacorriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Thanks for the service! Easy to schedule and fast. Very friendly and explained everything! Thanks again! More

by marianamonticelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

I went in for an oil change and was out sooner than anticipated. Everything went great. More

by DEANMONGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Paul is always on top of things, very helpful, very courteous, and takes care of customers very well. Recommended for all Mitsubishi car services. More

by JUSTIN THORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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