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Universal Mitsubishi
Sherman Oaks, CA
2,084 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,084 reviews
Verified Customer
June 16, 2025
Una grata experiencia muy contenta del servicio, y el apoyo brindado. Personal muy profesional. Gracias apoyo brindado. Personal muy profesional. Gracias More
by LILIANA.RODRIGUEZ27
June 16, 2025
Took in both my vehicles in for service Friday 13th. As always treated with a smile and service was done in a timely manner. Was updated on vehicles by Armen who provided excellent service. Happy with o As always treated with a smile and service was done in a timely manner. Was updated on vehicles by Armen who provided excellent service. Happy with overall experience… More
by MARSIECORDERO
Employees Worked With
June 16, 2025
Fast, friendly, and efficient service! My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal My SUV maintenance was smooth from start to finish. Highly recommend! I had an amazing experience getting maintenance done on my SUV at Universal Mitsubishi this weekend. From start to finish, everything ran smoothly. The wait time was only about 45 minutes, and the job was completed thoroughly and efficiently. A huge shoutout to Paul, who delivered top-tier customer service and made sure I was well taken care of throughout the process. He was attentive, professional, and genuinely cared about my experience. After the service, he even followed up with a thoughtful message. More
by CARLCOOKSJR
June 15, 2025
Always a pleasure going to Mitsubishi service department. Armen was great he kept me updated on both my vehicles and service was fine in a timely manner. Mitsubishi has the best service department I have dea Armen was great he kept me updated on both my vehicles and service was fine in a timely manner. Mitsubishi has the best service department I have dealt with. The team they assembled in the service department are always professional and greet you with a smile. More
by MARSIECORDERO
June 13, 2025
Stewart and Saul were phenomenal in my purchase. Really made it easy. I would Highly recommend! Really made it easy. I would Highly recommend! More
by Daddyg
June 12, 2025
The service was quick, professional and Paul was very kind and accommodating. He explained everything very clearly and made me feel comfortable. kind and accommodating. He explained everything very clearly and made me feel comfortable. More
by alessiacorriere
Employees Worked With
June 12, 2025
Thanks for the service! Easy to schedule and fast. Very friendly and explained everything! Thanks again! Easy to schedule and fast. Very friendly and explained everything! Thanks again! More
by marianamonticelli
June 09, 2025
I went in for an oil change and was out sooner than anticipated. Everything went great. anticipated. Everything went great. More
by DEANMONGAN
Employees Worked With
June 07, 2025
Paul is always on top of things, very helpful, very courteous, and takes care of customers very well. Recommended for all Mitsubishi car services. courteous, and takes care of customers very well. Recommended for all Mitsubishi car services. More
by JUSTIN THORNE
Employees Worked With
