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Universal Mitsubishi
Sherman Oaks, CA
2,089 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,089 reviews
December 20, 2020
Salesman jc gonzales was very helpfull and correct, the office lady tiki was helpfull too. But she pushed too much, selling extra services such as gap and extra premium, adding $3000 at the initial car val office lady tiki was helpfull too. But she pushed too much, selling extra services such as gap and extra premium, adding $3000 at the initial car value. More
by kcremarvin
Verified Customer
December 15, 2020
Always a pleasure to bring my eclipse cross for service staff is courteous and very knowledgeable and the craftsmanship is the best in the market and extremely professional staff is courteous and very knowledgeable and the craftsmanship is the best in the market and extremely professional More
by mossa
December 08, 2020
Very comfortable and relaxed, price of the vehicle was excellent. My salesperson was off on the day I was coming in. He came in on the day to help me. excellent. My salesperson was off on the day I was coming in. He came in on the day to help me. More
by Cbtpropts
December 07, 2020
Many Thanks to Paul and his team at service. My evo is running amazing I really appreciate all the work and effort you guys at Mitsubishi have done for my car! running amazing I really appreciate all the work and effort you guys at Mitsubishi have done for my car! More
by MrLoui
December 06, 2020
First time to have service at Universal Mitsubishi Armen was very helpful and great service. I will be back for my next appointment. Thank you! was very helpful and great service. I will be back for my next appointment. Thank you! More
by Hector
Employees Worked With
November 30, 2020
Always helpful and had my car ready fast. Had a coupon that helped with price of service. Have been coming here for years thank you that helped with price of service. Have been coming here for years thank you More
by MIRELLA Arevalo
November 28, 2020
Paul was so nice, helpful and energetic, he offered help without asking. the major service was done with less than 2 hrs. he really is on a best representatives for the company service. without asking. the major service was done with less than 2 hrs. he really is on a best representatives for the company service. More
by JAZPIERRE
Employees Worked With
November 28, 2020
Paul is helpful, positive and attentive. ive known him for a long time and he always remembers me. The costs are too high at Universal, much higher than non-dealership service providers. for a long time and he always remembers me. The costs are too high at Universal, much higher than non-dealership service providers. More
by BENBALL
Employees Worked With
November 27, 2020
Paul is such a nice guy and very helpful. I haven't been driving a lot so really wasn't due for service yet so he recommended I come back at a later time since the car didn't really need servicing. They per driving a lot so really wasn't due for service yet so he recommended I come back at a later time since the car didn't really need servicing. They performed the recall work and even washed my car and I was on my way. Much appreciated! More
by Nespa2
Employees Worked With
