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Universal Mitsubishi
Sherman Oaks, CA
1,846 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,846 reviews
April 17, 2020
I was taken care of by the service department quickly, with a smile and professionally. I was given a follow up plan to bring my car back and tour of dealership. Thanks Paul & staff! with a smile and professionally. I was given a follow up plan to bring my car back and tour of dealership. Thanks Paul & staff! More
by SCOTFAMILY2009
Verified CustomerEmployees Worked With
Helpful April 17, 2020
Keep coming up here since Paul is always so welcoming and answers all my questions and gets the job done, thank you to the mechanic team as well! answers all my questions and gets the job done, thank you to the mechanic team as well! More
by lizethmunoz24
April 17, 2020
schedule oil changes services personnel was great, good attitude, and very informative about your vehicle needs to be done if there was a problem, like my with a nail in m services personnel was great, good attitude, and very informative about your vehicle needs to be done if there was a problem, like my with a nail in my front right tire. More
by TANCHAN168
April 14, 2020
Exellent service.good customer relationship.very good customer service.able to answer all your questions and all you need for your car.help you to save your money. customer service.able to answer all your questions and all you need for your car.help you to save your money. More
by howsoon
Employees Worked With
April 13, 2020
Very friendly and curtesy! Paul made sure he checked my car completely not for just the reasons that i brought it in for, by doing that he found other issues i was not aware of. I am confident my car is sa car completely not for just the reasons that i brought it in for, by doing that he found other issues i was not aware of. I am confident my car is safer for me to drive. Thanks! More
by BRIE.HOUGHTON
Employees Worked With
April 12, 2020
I went in for recalls and once I arrived everyone was very welcoming. I was helped by David, he is very helpful and friendly. Also, Paul was very helpful as well explaining detail by detail on the proble very welcoming. I was helped by David, he is very helpful and friendly. Also, Paul was very helpful as well explaining detail by detail on the problems on my car and keeping updated on the work being done. More
by Leslie Bracamontes
Employees Worked With
April 11, 2020
Great work, nice people. Especially Paul, he really was helpful throughout the entire process. Most of all, I feel like he was honest with me. I will be back helpful throughout the entire process. Most of all, I feel like he was honest with me. I will be back More
by WILLIAMKEITH57
Employees Worked With
April 08, 2020
Fast, efficient, and friendly service. Paul and the service team at Duarte Mitsubishi always impress me with their professionalism and courtesy. I drive 45 min to them for service for a reason! service team at Duarte Mitsubishi always impress me with their professionalism and courtesy. I drive 45 min to them for service for a reason! More
by ERIK.MEZA85
April 07, 2020
Awesome Paul always provides top notch service whenever I take my car in. I'm pretty meticulous with caring for my car, and Paul is accommodating and very he Paul always provides top notch service whenever I take my car in. I'm pretty meticulous with caring for my car, and Paul is accommodating and very helpful! Great crew. Highly recommended. More
by HAC
Employees Worked With
April 05, 2020
Armen always provides great service. Thanks for being around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again More
by LOBSTER19811
Employees Worked With
Armen Avanessian
