Universal Mitsubishi

Excellent customer service.Friendly and knowledgable service personnel.Clean and ambient waiting room.Paul T. is able to explain very well what service is needed to to my car and what is the most import service personnel.Clean and ambient waiting room.Paul T. is able to explain very well what service is needed to to my car and what is the most important. More

My service advisor is very nice and professional and helped me to complete my routine service easily. Appointment was also very easy to be booked. Very good experience. helped me to complete my routine service easily. Appointment was also very easy to be booked. Very good experience. More

Over all great service good prices when fixing my vehicle .....always on time with my car. Definitely going back for my next service.... good job boys. .....always on time with my car. Definitely going back for my next service.... good job boys. More

This service is good is great!Every one is good. The cup is good too.I like this shop . I hope that every employee in this shop can eat lunch in time, and don’t forget to eat lunch because of busy work. is good too.I like this shop . I hope that every employee in this shop can eat lunch in time, and don’t forget to eat lunch because of busy work. More

Very great service and very professional and very friendly. I'm very satisfied with the service. Great job fellas , thank you guys for the great job !! friendly. I'm very satisfied with the service. Great job fellas , thank you guys for the great job !! More

Set for appointment for oil change and got service following day. Works done well. The car is wash.I'm happy. See you next service following day. Works done well. The car is wash.I'm happy. See you next service More

Saul was very attentive and friendly, making us feel very well taken care of through the whole process. The finance associate explained everything in detail. well taken care of through the whole process. The finance associate explained everything in detail. More

Paul Tokatlyan is why I continue to drive way out of my way to get my car serviced in Duarte. He’s a true testament to customer service being King. The other service manager assisted me last week for an em way to get my car serviced in Duarte. He’s a true testament to customer service being King. The other service manager assisted me last week for an emergency w/no appointment & he was super kind, courteous & made sure my problem was handled correctly & quickly. I’m upset with myself for not remembering his name exactly, Armen I believe, but that’s b/c he was so efficient with getting me in & out & it was my first time being in his care. Another testament to stellar customer service. Nothing but high praises to these 2 men in an industry where so many of us are taken advantage of & have horrific experiences. I will be purchasing my next Mitsubishi from this lot b/c of them. More

I came for an oil change for the first time. I love the customer service from the moment I called to make the appointment, Paul was a great help answered all my questions. I'm coming back for sure. Thank y customer service from the moment I called to make the appointment, Paul was a great help answered all my questions. I'm coming back for sure. Thank you! More

This dealership headed by Paul and Armen always provide an excellent service, good price and good job. After they’re finished, they do a very nice car wash.👍🏼 an excellent service, good price and good job. After they’re finished, they do a very nice car wash.👍🏼 More