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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
July 11, 2020
Amazing service from their team! Very quick and professional. Paul is the guy to go to if you need a reliable and trustworthy kind of service. I am surely not going to give the business to any othe professional. Paul is the guy to go to if you need a reliable and trustworthy kind of service. I am surely not going to give the business to any other service department than their team. More
by jillkris.clamor
July 10, 2020
Awesome service professional and friendly. I would have given 5 stars but I feel they should have went through the car with me to show me where things were. Other then that GREAT!!! given 5 stars but I feel they should have went through the car with me to show me where things were. Other then that GREAT!!! More
by OLSENBRENDA
Verified CustomerJuly 10, 2020
Hi my name is Luis Rosales I went to the Mitsubishi dealer to fix my outlander and I really happy the way mr, Paul explains me what the car need and fear wit the price, I really hi recommend Mitsubi dealer to fix my outlander and I really happy the way mr, Paul explains me what the car need and fear wit the price, I really hi recommend Mitsubishi dealer to fix the car. Thanks. Mr. Paul. More
by rluis19@ymail.com
Employees Worked With
Other Employees :
Patrick Carroll
July 10, 2020
Very accomodating..most especially to Paul..who is always explaining to the client the best of his knowledge with regards to the problems of their car. explaining to the client the best of his knowledge with regards to the problems of their car. More
by maripatulot
July 10, 2020
Great place for oil change , staff are really tentative, fast service while you wait price is competitive second time I’ve gone to this dealership for servise fast service while you wait price is competitive second time I’ve gone to this dealership for servise More
by CRAMM12
Employees Worked With
July 09, 2020
Paul was great, he gave me good prices and great customer service. My Mitsubishi Lancer is running great. I would recommend for good service, thanks. service. My Mitsubishi Lancer is running great. I would recommend for good service, thanks. More
by CARLOS40
Employees Worked With
July 08, 2020
I’m very happy with my service. I respect the staff specially Mr. Armen about his profession resolving my car issue and suggestions in keeping may car in good health. specially Mr. Armen about his profession resolving my car issue and suggestions in keeping may car in good health. More
by Safar
Employees Worked With
July 08, 2020
Paul always goes out of his way to make sure my car is running at its best. Very easy to talk to and very trustworthy. Thank you Paul! running at its best. Very easy to talk to and very trustworthy. Thank you Paul! More
by mquezada08
Employees Worked With
July 03, 2020
Professional and Fast I have had Lexus, Mecedes, BMW and Tesla too. None of these dealers have provided me as good a service as Universal Mitsubishi. Keep up the good wor I have had Lexus, Mecedes, BMW and Tesla too. None of these dealers have provided me as good a service as Universal Mitsubishi. Keep up the good work. More
by DARIUSH_SHIR
Employees Worked With
July 01, 2020
Very good service, fast and staff is courteous and helpful....will definitely come back again! Keep it up.. thank you for the quick service. More power helpful....will definitely come back again! Keep it up.. thank you for the quick service. More power More
by KATHYTOJONG
Employees Worked With
