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Universal Mitsubishi
Sherman Oaks, CA
2,087 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,087 reviews
May 03, 2020
they took care of me the way I think they should have the wait time wasn't too long the service was perfect also my good price wait time wasn't too long the service was perfect also my good price More
by yadalda
Verified CustomerEmployees Worked With
May 03, 2020
My recent visit to Universal Mitsubishi was great. I have always been satisfied with the service I receive at this dealership. Keep up the good work. always been satisfied with the service I receive at this dealership. Keep up the good work. More
by EDDERRAMOS83
Employees Worked With
May 02, 2020
Great customer service and experience! Paul was fantastic and everything was completed much quicker than I thought it would. I would come back again. Thank you. and everything was completed much quicker than I thought it would. I would come back again. Thank you. More
by KRISTINATRIER
Employees Worked With
April 29, 2020
I like there service and it fast not to wait to long and armen the one helping me many times already his very good! T armen the one helping me many times already his very good! T More
by DARIUSRICO0311
Employees Worked With
April 27, 2020
It was the best helped I got. Paul really helped me out with everything. If it wasn’t for him. I wouldn’t have a car to drive in. with everything. If it wasn’t for him. I wouldn’t have a car to drive in. More
by of092697
Employees Worked With
April 27, 2020
I have been a customer with Paul for over a decade now. His consideration and professionalism are both top notch. From minor jobs, to engine work Paul has always worked to find the best outcomes for me. His consideration and professionalism are both top notch. From minor jobs, to engine work Paul has always worked to find the best outcomes for me. He stands behind his work, and is an honest professional. This level of integrity has kept me coming back to the dealer as my vehicle ages, rather than seeking out an independent shop. Great job guys, and keep up the good work More
by LOBSTER19811
Employees Worked With
April 26, 2020
They have the best customer service and lowest prices in town, Sales department was awesome, They will hard to make sure that you buy what you want not what they have. I highly recommend this dealer. town, Sales department was awesome, They will hard to make sure that you buy what you want not what they have. I highly recommend this dealer. More
by Jluis1jr
Employees Worked With
Stephanie Viteri
April 26, 2020
Great experience. Made a good no pressure deal with JC. It was a fast easy going day. We love our Outlander Sport ES. Thanks again. It was a fast easy going day. We love our Outlander Sport ES. Thanks again. More
by kylecl8ton
April 26, 2020
Applied online and confirmed with sales rep it would not take more than 30 minutes. Rep had us wait while he got his lunch. Overall time spent was 1 1/2 hours. I saw rep walk in with his lunch and go to b take more than 30 minutes. Rep had us wait while he got his lunch. Overall time spent was 1 1/2 hours. I saw rep walk in with his lunch and go to break room. I had called to let him know I was on my way. We purchased our car due to great deal offered online but would not recommend or return due to service. More
by IVETTE_P_SANCHEZ
April 25, 2020
Great service car was ready when promised, people are the best to help you when you are in trouble with your car. Thank you all . best to help you when you are in trouble with your car. Thank you all . More
by RICHHARO
