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Universal Mitsubishi
Sherman Oaks, CA
2,084 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,084 reviews
January 27, 2020
Great place to get your car serviced! I go back every time something is wrong with my Mitsubishi! Staff is so excellent and I recommend you give them a chance. time something is wrong with my Mitsubishi! Staff is so excellent and I recommend you give them a chance. More
by Faith
Verified Customer
January 24, 2020
People are very nice and fast, good service and fair price, but sales department not very friendly, my Mitsubishi was buying from Corona, because I’m hard to talk to salesman! price, but sales department not very friendly, my Mitsubishi was buying from Corona, because I’m hard to talk to salesman! More
by 5665573
Employees Worked With
January 24, 2020
Very reasonably priced and the team was awesome! Needed a large job done and was anticipating spending an arm and a leg but they took care of me and got my car to me fast! large job done and was anticipating spending an arm and a leg but they took care of me and got my car to me fast! More
by NKNOX417
Employees Worked With
January 23, 2020
Although there are other Mitsubishi dealers closer to my home, I chose to drive farther away to Universal Mitsubishi. Armen in the service department was a pleasure to work with. He was very professional, k home, I chose to drive farther away to Universal Mitsubishi. Armen in the service department was a pleasure to work with. He was very professional, knowledgeable and kind. I will gladly drive the extra miles to get my services done at Universal. More
by VRAMIREZ816
Employees Worked With
Armen Yagubyan
January 21, 2020
Great service! Matched my previous service price, always willing to try to work within my budget. Explained the pros and cons of each option and treated me well. Thanks Armen willing to try to work within my budget. Explained the pros and cons of each option and treated me well. Thanks Armen More
by LucaKingston
Employees Worked With
Armen Avanessian
January 20, 2020
Paul T. is the most honest, straightforward Service Advisor Best Mitsubishi Service Center in LA! Unfortunately, there's not many Mitsubishi dealers in the LA that's conveniently located to me. So I went to all Best Mitsubishi Service Center in LA! Unfortunately, there's not many Mitsubishi dealers in the LA that's conveniently located to me. So I went to all of the ones within an hour's drive and only found Universal, specifically Paul, willing to hear me out and actual replace under warranty a random issue with the parking assist sensor that none of the others could find. I usually make an appointment so I am out of here in a very reasonable amount of time, with no up-sell pressure to get unnecessary services. More
by JJMSSL
Employees Worked With
January 19, 2020
Everyone was extremely helpful, nice, and professional. I am very glad I came to this dealership to buy my car. I would definitely recommend this place to others. am very glad I came to this dealership to buy my car. I would definitely recommend this place to others. More
by TORIA102304
January 18, 2020
Absolutely the best dealership in town! Prices are great and customer service is second to none. I would recommend this dealership to anyone looking for a car or repairs! Ask for paul! and customer service is second to none. I would recommend this dealership to anyone looking for a car or repairs! Ask for paul! More
by JAYROSA123
Employees Worked With
Other Employees :
Nick Zohrabi
January 17, 2020
Always great service! Appreciate all the details upfront and notifications of any additional issues found. the added car wash is a plus! Thanks Again RMM and notifications of any additional issues found. the added car wash is a plus! Thanks Again RMM More
by RODNEYMM
Employees Worked With
January 17, 2020
J.C , Tiki, Armen Sales Mgr are a No pressure , experienced, solid team. even after getting me qualifed for my vehicle they continued to work harder to get me a better deal and all in an hour and 1 experienced, solid team. even after getting me qualifed for my vehicle they continued to work harder to get me a better deal and all in an hour and 1/2... More
by Andrelopez
