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Universal Mitsubishi
Sherman Oaks, CA
2,088 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,088 reviews
September 29, 2023
Great customer service. Thankful for the advice that’s provided by Armen and Paul. Always taking care of my vehicle and I when I come in for service. Definitely recommend co Thankful for the advice that’s provided by Armen and Paul. Always taking care of my vehicle and I when I come in for service. Definitely recommend coming to this Mitsubishi service station. More
by AVILARUDY03
Verified Customer
September 28, 2023
We think your personnel were reliable in helping customers finding a good deal in selling your product, and for which we are grateful to have bought our new outlander. customers finding a good deal in selling your product, and for which we are grateful to have bought our new outlander. More
by ROBERTO.OMANDAM
Employees Worked With
Ivan the Ukrainian
September 28, 2023
You are the best . Thank you for amazing customer service and great job! I am happy to be your costumer. Thank you for amazing customer service and great job! I am happy to be your costumer. More
by VRADII.VIKTORIA
Employees Worked With
September 26, 2023
Excellent quality service - very friendly, knowledgeable, and communicative. Would visit again for future service needs. and communicative. Would visit again for future service needs. More
by AARONZB14
Employees Worked With
September 25, 2023
Paul is the man! He got me an appointment less than 24 hrs in advance, always great service from him and always a fair deal. He got me an appointment less than 24 hrs in advance, always great service from him and always a fair deal. More
by KEITHJEFFREY
Employees Worked With
September 25, 2023
I was very touched by the amount of diligence, determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmis determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmission for my 2005 Endeavor SUV. It was a difficult job and this was perhaps the most outstanding experience I have ever had with a mechanic. I would highly recommend Universal Mitsubishi. Anything my car might need in the future I hope to return to them for servicing. More
by Norell Leung
September 24, 2023
Excellent service, fast, knowledgeable and honest, I highly recommend. The car needed different things and I was honestly given options. highly recommend. The car needed different things and I was honestly given options. More
by pa
Employees Worked With
September 21, 2023
Paul and his team were great, very professional and were good problem solvers and figured out how to fix my issues with my car. good problem solvers and figured out how to fix my issues with my car. More
by PAMELAKLEAN
Employees Worked With
September 19, 2023
Professional greeting Very friendly Listening to the problem Explain the problems Telling how long should take Provide confront as much as possible problem Explain the problems Telling how long should take Provide confront as much as possible More
by VASCOARISTO
Employees Worked With
September 19, 2023
Universal Mitsubishi gave a good price for oil change. They are doing good job and fast. They are doing good job and fast. More
by BALARMUKESH
