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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,061 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,061 reviews

July 09, 2023

Great service! Armen, Paul and his team always check any possible issue of my car. I always appreciate their great customer service. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Universal Mitsubishi responded

Thank you Oscar, we appreciate your continued patronage. We continue looking forward to servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 08, 2023

Paul my service advisor (all the time) will help you on all your concern with the car. He will make sure you leave their service station happy! More

by j. liscano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Universal Mitsubishi responded

Another vote for Paul...... Thank you. On behalf of Paul and his staff, we appreciate your continuesd patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 01, 2023

Armen is amazing and took such care to get my issues resolved in a timely and cost effective manner! More

by MRSBARRAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Universal Mitsubishi responded

On behalf of Armen and his Service staff, thank you. It rewards us to read he met and satisfied your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 01, 2023

Exelent service. ..Tike she is the best....good dealership..to purchase a new car....I love mitsubishi brand....most amazing cars More

by Sergioher2266
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zohrabi, Stephanie Viteri, Patrick Carroll
Jul 05, 2023 -

Universal Mitsubishi responded

Thank you.... So much. It's rewarding to read someone's joy for their Mitsubishi and their shopping experience. Enjoy it for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 30, 2023

Zakk and Tiki were awesome! They got me the best deal! Thanks guys for the amazing job. 👍 More

by zkvolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Just wanted to say thank you to Universal Mitsubishi, and to Tiki for giving me the best deal! I love my new car ! More

by vs3646050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

It was great to work with Tiki, very honest, straight forward, professional, she gave me a great rate and very good coverage for my new car, you are in good hands with her, thanks Universal Mitsubishi fo More

by coralsteve89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Zach is great! ! Tiki is amazing she help me to get our dream car.❤️❤️❤️❤️ Thank you More

by renelrazoncabral
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Paul and the team in the Universal Mitsubishi service dept. are always helpful and make the process as easy as possible. They are honest and reliable. More

by seancdudas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Reliable, honest , grear customer service , i recommend them to all mitsusbishi owners for service to there vehicle More

by dex3001966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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