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Universal Mitsubishi
Sherman Oaks, CA
1,863 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,863 reviews
June 30, 2021
The Service Department is one of the best of all the car dealerships we’ve worked with. dealerships we’ve worked with. More
by Monty2004
Verified CustomerEmployees Worked With
Helpful June 30, 2021
They are all excellent:) very happy with the experience buying our New Mitsubishi Outlander. Thanks for making it happen. Thanks Armen for referring us to your Dealer buying our New Mitsubishi Outlander. Thanks for making it happen. Thanks Armen for referring us to your Dealer More
by FrancisArias7
June 29, 2021
This dealership was clean and the employees were kind of guide me to the right person to help me out. And the sales guy was fantastic! He was very informative about the car I was interested in and was able guide me to the right person to help me out. And the sales guy was fantastic! He was very informative about the car I was interested in and was able to make the test drive very enjoyable! More
by allie864
Employees Worked With
Nick Zohrabi
June 27, 2021
Tiki and JC were extremely kind and helpful. It was a very pleasant and efficient experience. I will definitely see them again the next time I need a new car. Thanks guys. very pleasant and efficient experience. I will definitely see them again the next time I need a new car. Thanks guys. More
by Avocadoguy
June 22, 2021
Paul did a great job taking care of me. I was able to get a full service and get on my day within three hours. Thank you Universal Mitsubishi a full service and get on my day within three hours. Thank you Universal Mitsubishi More
by MENU8GM
Employees Worked With
June 22, 2021
Service is great. Armen is very knowledgeable and accommodating. Very easy to schedule service. Always gives clear explanation. Will recommend dealership for service. Good job! accommodating. Very easy to schedule service. Always gives clear explanation. Will recommend dealership for service. Good job! More
by GENE
Employees Worked With
June 20, 2021
Thanks Paul for the great service. Always appreciate the professionalism and support from all the staff 110%!! Always recommend their service and sales department. Truly exceptional. professionalism and support from all the staff 110%!! Always recommend their service and sales department. Truly exceptional. More
by Dukefalconi
Employees Worked With
June 19, 2021
Armen was very helpful and nice pleasure ah meeting him Armen was very helpful and nice pleasure ah meeting him thank you so much Armen God bless you for all your work see you soon Armen was very helpful and nice pleasure ah meeting him thank you so much Armen God bless you for all your work see you soon More
by Pelusa
Employees Worked With
June 18, 2021
Service people are very courteous & friendly especially Armen Yagubyan, the service rep. who took good care of my car maintenance. He is an Asset to Universal Mitsubishi. 💯 satisfied with the service. Armen Yagubyan, the service rep. who took good care of my car maintenance. He is an Asset to Universal Mitsubishi. 💯 satisfied with the service. More
by eboy62594
Employees Worked With
June 17, 2021
Great experience. I was greeted immediately by a friendly worker and all of my concerns were addressed quickly and correctly. They really know the Mitsubishi Outlander and we’re able to get it ready for my u worker and all of my concerns were addressed quickly and correctly. They really know the Mitsubishi Outlander and we’re able to get it ready for my upcoming trip. More
by ANDY84
Employees Worked With
