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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,666 Reviews

1,666 Reviews of Universal Mitsubishi - Service Center

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November 28, 2019

Maintenance on my 2019 Mitsubishi Outlander They listen to customer and very easy to get your service here everybody was welcoming which is a plus for a small service dealership and they will fi More

by PSGEM.03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for your kind words, I hope it's a reflection of your satisfaction. We look forward to your next visit. Stay safe, Carlos De La Luz

November 27, 2019

Great service 👍🏽😃 The Service Department completed service under the allotted. Paul the Service Manager is friendly and always has a smile. Outside of Vehicle is clean More

by SHARLETNICHOLS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

I'm glad Paul and his staff meet your expectations. We hope to continue servicing you vehicle for many years to come. Stay safe, Carlos De La Luz

November 27, 2019

Prompt & courteous service Our agent Paul T. is informative and accommodating. They perform a thorough check and suggest what is required and what is optional, and never pushy. More

by Babs Banas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Paul understands, there is nothing more important than been informed of what your vehicle needs and what it'll be needing. We look forward to your next visit. Stay safe, Carlos De La Luz

November 27, 2019

Great service, thanks armen Had to get my car serviced due to a airbag recs on my older lancer. Great service, and very quick turn around. I would recommend. More

by FRITZZAR1
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

On behalf of Armen and the Service Staff, thank you. Your older vehicle deserves to run as well as a newer one, and we're glad you've chosen Universal Mitsubishi to be the one to get the job done. Stay safe, Carlos De La Luz

November 26, 2019

Light on Gear shift panel Service advisor immediately checked the issue & replaced the bulb on the gear shift panel. He is very professional & nice to talk to. Armen Yaguby More

by eboy62594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan / Service Advisor
Jun 22, 2020 -

Universal Mitsubishi responded

I'm glad Armen and his staff was able to diagnose your concern and get you back on way safely. Stay safe, Carlos De La Luz

November 26, 2019

A pleasant experience all-around The staff is great here: friendly, knowledgeable, and patient when I ask a lot of questions. The waiting lounge has comfortable seats, a big screen tv More

by htinla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy who checked-in my car and washed it., Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Asking a lot of questions is a good thing, a sign you care. I hope everything was answered adequately. Stay safe, Carlos De La Luz

November 23, 2019

Excellent Service!! Great Service and reasonable price. Paul is very knowledgeable and treat everyone like a family. I don't mind driving almost 30 miles for auto service More

by andreiksb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

30 Miles... Thank you. It's extremely rewarding knowing someone makes the effort to drive and give us the opportunity to service their vehicle. Stay safe, Carlos De La Luz

November 22, 2019

Armin is great Armin has looked after me for many many years. I genuinely believe he has best interests in hand when I ask questions and make requests. My warran More

by fooran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for the years you've been coming to give us your business. We may have Warranties that may ease the expese to make your vehicle run well. We hope to continue seeing you thru our Service drive. Drive safe, Carlos De La Luz

November 21, 2019

Paul is amazing Paul was extremely helpful and I am so grateful The staff was helpful and kind and they did an awesome job on my vehicle. Thank you for everything! More

by MOLLY.IRELAND00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
Jun 22, 2020 -

Universal Mitsubishi responded

You are welcome.... In fact thank you, we appreciate the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 21, 2019

Excellent service Armond provided excellent service for me in and out was very quick and everything worked out really well I would certainly recommend armen for anybod More

by EDEBRAHIMIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for sharing your experience, we hope to continue servicing your vehicle. Stay safe, Carlos De La Luz

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