Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,530 Reviews

1,530 Reviews of Universal Mitsubishi - Service Center

Sort by
March 22, 2024

Armen and the crew were all very nice and got the job done quickly. I’ve never had an issue here. I purchased my car here in 2023 and they’ve always been professional. More

by ELLISTH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

Service visit for a recall issue was thorough and fast. Great job all around. Thanks! More

by alexveiga9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

We recently purchased a used electric car at Universal Mitsubishi, and our experience was fantastic! A huge shoutout to Carlos and Saul for going above and beyond to get us into the perfect vehicle. They More

by john@prock.net
Recommend Dealer
Yes
Employees Worked With
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

As always, the very friendly service manager and personnel. Easy to make an appointment and short wait time to fix the car. More

by Michael a Moradian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Excellent services always, very friendly service person Armen Yagubyan. Easy to make an appointment and short wait time to fix the car. Thank you Armen Yagubyan. More

by APROKOPOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Excellent service. Paul is very thorough and courteous. Thank you for making this experience stress free More

by AUDREYBYRDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Paul is thorough and considerate. He is a very good service manager and I will only go to Universal for service. More

by SUSAN.D.JEFFERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Been coming to Paul for years now from when they were located in the city of Duarte to now Sherman Oaks and me living in the city of Downey. Paul’s service and customer satisfaction keeps bringing me bac More

by AVILARUDY03
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Although the dealership/service center was an hour and a half drive from the city I reside in the drive was absolutely worth it, as althoygh the dealership/service center was small and quaint in size the ou More

by brantlycarlisle55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Excellent service will definitely return and suggest to my friends and family thank you guys More

by Junior2024El Jefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.