Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,678 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,678 reviews
March 18, 2026
It’s been a long time since I felt like the dealership really tried to earn my business. I have been a loyal Toyota buyer for 25 yrs. I like what u are doing with the Nissan brand and your sales people really tried to earn my business. I have been a loyal Toyota buyer for 25 yrs. I like what u are doing with the Nissan brand and your sales people are top notch. I did not know that I was going to buy a car but was sold on the personal experience. Nice work More
by EHINGERB
Verified Customer
March 17, 2026
I did everything over the phone, even helped me secure the vehicle I wanted with my challenged credit. They took it very serious and helped me. Got myself an 2015 Audi s3, love the car and is in great con the vehicle I wanted with my challenged credit. They took it very serious and helped me. Got myself an 2015 Audi s3, love the car and is in great condition. Would definitely buy from Universal Nissan again whenever my wife is ready for a new vehicle. More
by jberm007
March 12, 2026
Excellent service, thank you Amir and Juan, was the best experience ever. 100% recommend. Come and see them experience ever. 100% recommend. Come and see them More
by DIAZRUBEN1460
March 06, 2026
Our experience was flawless and we love our new (to us) car. We spoke with quite a few dealerships and Universal was the best. car. We spoke with quite a few dealerships and Universal was the best. More
by ceciljhopper
March 02, 2026
Truly thankful for Raul. He has been great, very professional and knowledgeable of everything Nissan!! He has taken the time to explain everything step by step and has answer He has been great, very professional and knowledgeable of everything Nissan!! He has taken the time to explain everything step by step and has answered all my questions! He helped me get into a 2022 Nissan Rogue (certified) and I love it. I will definitely be back for my next car!!! More
by mariemesow15
February 28, 2026
Great service and excellent customer care! Very professional, helpful, and made the whole process easy. Highly recommend! Very professional, helpful, and made the whole process easy. Highly recommend! More
by CLAUDIA V
Employees Worked With
February 27, 2026
Chris is always great to work with. He is quick, provides great pricing and gets the job done! He is quick, provides great pricing and gets the job done! More
by emani.thompson
Employees Worked With
February 25, 2026
I have been a customer for over 18 years. I have purchased 1 Altima and 7 Maxima’s. My most recent purchase was a 2023 Maxima Platinum, very satisfied with the quality and service. Kudos to t I have purchased 1 Altima and 7 Maxima’s. My most recent purchase was a 2023 Maxima Platinum, very satisfied with the quality and service. Kudos to the staff at this dealership. More
by anthonyferr
Employees Worked With
Mr. Patel
February 24, 2026
Negative stars took several phone calls waiting on hold 2 trips to the dealership and my husband told them EXACTLY what I said and THEN they fixed it hot garbage service trips to the dealership and my husband told them EXACTLY what I said and THEN they fixed it hot garbage service More
by Audreysmail
February 21, 2026
Great customer service from the sales department to the service department. Prompt response to customer queries service department. Prompt response to customer queries More
by HFLORES0422
