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Universal Nissan
Orlando, FL
2,635 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,635 reviews
October 25, 2025
Super. . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 More
by DAILANAGIL
Verified Customer
October 10, 2025
IT'S THE BEST,I HAVE BOUGHT TWO VEHICLES AND THE PROCESS ONLY TOOK COUPLE HOURS ONLY TOOK COUPLE HOURS More
by GANTEQUERA8372
Employees Worked With
Other Employees :
Julio Valdez, best sale man,excellent professional
October 06, 2025
It was great once Errol introduced himself and helped us immediately. Thank you so much immediately. Thank you so much More
by ROSALIEATHOMPSON
September 16, 2025
Very professional always willing to make a deal that makes you happy & comfortable. Friendly environment makes you happy & comfortable. Friendly environment More
by eliecheverry
September 15, 2025
The dealership was very welcoming and made sure I got what I needed. They made this car buying experience very easy for me what I needed. They made this car buying experience very easy for me More
by Chelsea Santiago
September 11, 2025
The service was great I loved it. I appreciate thise guys. It was good service. I appreciate thise guys. It was good service. More
by filskamaal
September 07, 2025
Contacted several dealers to purchase a 25 Pathfinder. Universal was only one who replied back and didn't play the "come to the dealership" game. I got my out the door price and when I showed up, with ch Universal was only one who replied back and didn't play the "come to the dealership" game. I got my out the door price and when I showed up, with check for full amount, I was in and out of the dealership on a Saturday, in less than one hour. I don't want to spend a lot of time "negotiating" as we all know numbers are nothing more than a shell game. I got a price I felt I could live with, and we purchased the vehicle. They will be our dealer moving forward as long as the longevity of the Nissan product holds up over the next 3 years (100,000 miles). I'm not sure who Eliab Sterling, is but it wouldn't let me leave this review without rating him. I gave him a 5 because the dealership as a whole, in my opinion was "banging on all 8 cylinders". More
by BCovell
Employees Worked With
Other Employees :
Erick, Disla and Dianna in internet sales, Brian in Finance
August 23, 2025
Universal Nissan is very comfortable, it's not only for Nissan but it'for everyone. When you go to universal Nissan, you feel like at home. Nissan but it'for everyone. When you go to universal Nissan, you feel like at home. More
by webertbelizaire14
August 23, 2025
Sarfaraz and Sam both were extremely helpful and thorough throughout the purchase of this vehicle. I felt very comfortable during the entire process. Sarfaraz went out of his way to make sure that I got the throughout the purchase of this vehicle. I felt very comfortable during the entire process. Sarfaraz went out of his way to make sure that I got the exact car I was looking for, something I greatly appreciated. Also a shout out to Sam who made the financing paperwork feel like a breeze (even had offered snacks while we worked to complete the deal). Both team members were exceptional to work with. My only constructive criticism not reflecting on either of the names mentioned above would be the general organization of the lot inventory. It would be more efficient if the car makes and models were grouped together - the backlot was overcrowded and cars were everywhere making it difficult to locate the vehicle I ended up purchasing. Thank you Sarfaraz and Sam! More
by Ryan M.
August 23, 2025
Javon was taking to long to close the deal. I was thinking he got lost. I was thinking he got lost. More
by MLOU1219
