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Universal Nissan

Orlando, FL

4.6
2,686 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,686 reviews

April 05, 2026

Compré mi Nissan Kicks aquí y la experiencia fue increíble de principio a fin. El proceso fue transparente y sin presiones. Muchas gracias a Eddy Rivera por su paciencia y profesionalismo. ¡Altament More

by papojuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Universal Nissan responded

Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. ¡Realmente valoramos su negocio! ¡Felicidades por tu nuevo carro! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava@universalnissan.com

April 04, 2026

Great customer service the best ever everyone was very understandable and care for the customer More

by IRIS.RODRIGUEZ196026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Universal Nissan responded

Iris, thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2026

I had an absolutely outstanding experience purchasing my car, and it was all thanks to the incredible service I received from this employee. From the moment I walked in, Luis Garcia was welcoming, attentive More

by michellejenrosado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Universal Nissan responded

Michelle, we appreciate your kind review and are thrilled to hear that Luis made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2026

I had a very pleasant experience at Universal Nissan. The entire team was incredibly attentive and thoughtful throughout the whole process. They took the time to explain everything in detail and made sur More

by belamri.hafsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deya Oumallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drenis Ozuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Universal Nissan responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2026

Wasn't an all day experience so definitely appreciated that after a long day at work. Very friendly, showed me what I asked for and wasn't pushy. Listened to my wants and needs for my future vehicle and w More

by CVALLE1207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 01, 2026

Went to complain about my car and drove off in a brand new sentra with almost the same payment. Love the service Albert and Victor were able to provide More

by vrgamer1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Martinez
Apr 08, 2026 -

Universal Nissan responded

Customer satisfaction is our #1 priority and we're so glad we could give you a great experience! We hope you love your new car! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 01, 2026

Albert was my salesman and was extremely helpful with my purchase. made it smoot and easy More

by vrgamer1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Martinez
Apr 08, 2026 -

Universal Nissan responded

Thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 27, 2026

The entire process was smooth and seamless, my interaction with all employees was professional. Mike Perez went above and beyond. More

by tjbalth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drenis Ozuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don’t hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 18, 2026

It’s been a long time since I felt like the dealership really tried to earn my business. I have been a loyal Toyota buyer for 25 yrs. I like what u are doing with the Nissan brand and your sales people More

by EHINGERB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 17, 2026

I did everything over the phone, even helped me secure the vehicle I wanted with my challenged credit. They took it very serious and helped me. Got myself an 2015 Audi s3, love the car and is in great con More

by jberm007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovarnette Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Universal Nissan responded

We appreciate your kind review and are thrilled to hear that Oscar made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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