Back

Universal Nissan

Orlando, FL

4.6
2,742 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

Directions

By Type

Showing 2,742 reviews

September 02, 2026

I honestly can't say enough of how great this place to buy a car. I have bought serval cars from them over the years and so has my family. Regardless, if you are first time buyer or a repeat client they More

by maqpolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deya Oumallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Universal Nissan responded

Thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 26, 2026

I’m gonna call her Joy… She was incredible. She stated that it was her first sell on a brand new car. But you really couldn’t tell she was so attentive and she got us in a car with no down paym More

by mae2352.md
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyvida
Sep 02, 2026 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 26, 2026

The phone service almost stopped Universal Nissan from a sale, had to email management for help with vehicle info, if management knew how awful they was im sure he/ she would fire them, but the Mgr did cont More

by ANTHONYPOWELL81
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oliver and manager
Sep 01, 2026 -

Universal Nissan responded

Anthony, thank you for your glowing review! At Universal Nissan, making sure our customers are satisfied and find their perfect car is our top goal. We're thrilled to hear that Oliver provided you with such a positive experience. It was a pleasure having you, and we truly appreciate your comments! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 23, 2026

Very good experience purchasing a used car. Traveled from Bradenton after seeing the car I wanted online. Despite the distance, I would travel to purchase another car from Universal Nissan. More

by Dr. Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Younes
Aug 25, 2026 -

Universal Nissan responded

Mark, thank you for your glowing review! At Universal Nissan, making sure our customers are satisfied and find their perfect car is our top goal. We're thrilled to hear that Younes provided you with such a positive experience. It was a pleasure having you, and we truly appreciate your comments! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 19, 2026

The purchase of our new car could not have gone more perfect! Everyone who we came in contact with showed extreme professionalism, and made sure we were listened to about our needs and wants in the p More

by lmelendez407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Hammond
Aug 25, 2026 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Eddy, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 17, 2026

We test drove the Genesis GV70 at our home dealership and had a terrible experience with the sales team. We called up Eric and he connected us with Billy and Nick and literally within 10 hour - we had a bran More

by Shawna & Anthony Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kristan, Billy King, Nick Gomez
Aug 25, 2026 -

Universal Nissan responded

Thank you for taking the time to share your positive experience with us at Universal Nissan. Ensuring our customers drive away in their perfect vehicle is our top priority, and we're thrilled that we provided you with excellent service. It was a pleasure serving you, and we appreciate your kind words! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 15, 2026

Thank you for all your help. Thomas helped me clear and Transparent with all information during the process. Recommended More

by hansellugo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Universal Nissan responded

Hansel, we appreciate your kind review and are thrilled to hear that Thomas made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 12, 2026

This is the 4th car I have purchased from this dealership and the service is second to none! More

by Rperez11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilberto Gortari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 30, 2026

It’s a nice dealer, very friendly staff, very good service staff, and plenty of inventory to choose from. More

by smartvwcoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 24, 2026

Joel, Richard, and Keith turned what started as a small crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. Th More

by MSTREECTOWN13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Nava
Aug 25, 2026 -

Universal Nissan responded

Thank you for taking the time to share your positive experience with us at Universal Nissan. Ensuring our customers drive away in their perfect vehicle is our top priority, and we're thrilled that Joel provided you with excellent service. It was a pleasure serving you, and we appreciate your kind words! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com