Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,599 reviews
April 09, 2023
Universal Nissan is my primary go to dealership for the greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. More
by ENOTIVA LENDING SOLUTIONS, LLC
Verified Customer
April 07, 2023
Victor was great and the salesman portion of the process was perfect. I test drove the car I wanted within 15 minutes and the overall process explanation for purchase was good. My issue came with the timi was perfect. I test drove the car I wanted within 15 minutes and the overall process explanation for purchase was good. My issue came with the timing of the overall transaction and more importantly, the financing portion of the process. In regards to the timing, we arrived 30 minutes after Universal Nissan opened and spent the next five hours finalizing the deal. Of that time, only 30 minutes was needed to find the car, test drive it, and determine that was the one that I wanted. For the financing portion, our rep was rude (to me and the salesman), didn't openly explain much without me asking questions, and was going to give me a higher rate until I asked more questions and showed my disdain for the rate based on my high credit score. Again, the car is great, the salesman was great, but the time it took to complete the process and the financing portion of the process were horrible in my experience. More
by SentraOwner
April 05, 2023
i was very satisfied with the way everyone handles every situation with urgency while still understanding needs. situation with urgency while still understanding needs. More
by sarahecoleman
April 02, 2023
Great dealership, friendly staff and I got a terrific deal on my car and got free oil changes and tire rotations on my 2023 Kicks from them. I recommend Universal Nissan to deal with. deal on my car and got free oil changes and tire rotations on my 2023 Kicks from them. I recommend Universal Nissan to deal with. More
by Debra.barber21
Employees Worked With
Other Employees :
Jeffrey was my salesman and Josh was my finance man both were fantastic to work with.
March 31, 2023
I had an excellent experience at this dealership. I was welcomed upon entrance by the sales consultant, Louis Joseph, which I purchased a car from and who took great care of us throughout the process I was welcomed upon entrance by the sales consultant, Louis Joseph, which I purchased a car from and who took great care of us throughout the process. Highly recommend More
by Tammy
Employees Worked With
March 30, 2023
This dealership is awesome! Everything was smooth-sailing. All staff were ready to help in any way they could. CJ was very helpful, very personable, and got us the car we needed Everything was smooth-sailing. All staff were ready to help in any way they could. CJ was very helpful, very personable, and got us the car we needed for our growing family. Highly recommend! More
by charde.holt
Employees Worked With
March 30, 2023
I want Universal Nissan to know that i am so happy and proud to say that you guys have amazing deals and i have the best Nissan because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowle proud to say that you guys have amazing deals and i have the best Nissan because of your Amazing Staff Member, Mr Sarfaraz Ahmed! He is very knowledgeable and a skilled professional. He provided with excellent customer service. Thankyou Mr ahmed and Thankyou Universal nissan for a pleasant experience. Happy New Year in Advance. More
by 2fyn2dfyn
March 23, 2023
They was very Professional and my rep was ANGEL and he walked me thru the process and got me the BEST deal. I would recommend anybody shopping for a VEHICLE to checkout UNIVERSAL NISSAN walked me thru the process and got me the BEST deal. I would recommend anybody shopping for a VEHICLE to checkout UNIVERSAL NISSAN More
by SHOWFLA2000
Employees Worked With
Angel Rodriguez
March 14, 2023
From start to finish Gilberto Gortari in Sales was Amazing , everything explained and kept me informed. Excellent experience, thank you Gilberto for an amazing service. Amazing , everything explained and kept me informed. Excellent experience, thank you Gilberto for an amazing service. More
by rey914
Employees Worked With
March 04, 2023
Atención excelente, dedicación, amabilidad, respeto y gran poder de convencimiento! Son extraordinaros! Me encanta Nissan! gran poder de convencimiento! Son extraordinaros! Me encanta Nissan! More
by AHOZAL
