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Val Ward Cadillac Inc
Fort Myers, FL
1,013 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,013 reviews
August 21, 2024
Julio was impressive in his knowledge of everything to do with our vehicle. He had went over and beyond by helping us with the Cadillac app, setting up our On star, and overall personalize all of our setting with our vehicle. He had went over and beyond by helping us with the Cadillac app, setting up our On star, and overall personalize all of our settings. Everyone from sales, management, and finance was a pleasure to work with. More
by PAMELA.HENNINGER
Verified CustomerEmployees Worked With
August 19, 2024
Great service, the part arrived earlier than expected, got right in and out on time. Thanks to Dave McKinney for the fast turn around. got right in and out on time. Thanks to Dave McKinney for the fast turn around. More
by Dave
Employees Worked With
August 17, 2024
The entire process went off without a hitch. We had an introduction by Peter Weidner that provided an important initial confidence level. The rest was easy and friendly. Thanks. We had an introduction by Peter Weidner that provided an important initial confidence level. The rest was easy and friendly. Thanks. More
by DIANEDIRKS
August 16, 2024
Great service, replaced my CUE at no cost to me. Even though was out of warranty. Thanks Even though was out of warranty. Thanks More
by KMLAWS
Employees Worked With
August 15, 2024
Trey is without a doubt the head of a Great organization and Dan, Jamie et el are fantastic associates and Dan, Jamie et el are fantastic associates More
by JOHN.STULTZ
Employees Worked With
August 12, 2024
They are professional and prompt with their service. t is always a pleasure to deal with Val Ward Cadillac t is always a pleasure to deal with Val Ward Cadillac More
by LTRSUNLTD
Employees Worked With
August 09, 2024
Although there was a slight problem with a wiper blade it was corrected promptly with a minimum amount of effort on my part and no cost. Very happy. was corrected promptly with a minimum amount of effort on my part and no cost. Very happy. More
by Caddy
Employees Worked With
August 08, 2024
Good scheduling for routine maintenance. Checked for any outstanding service bulletin, none were found. Nice waiting area Checked for any outstanding service bulletin, none were found. Nice waiting area More
by BOUSE002
Employees Worked With
August 07, 2024
Everyone did good with one disappointing issue: car prep. It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled t It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled to the right. Within 24 hours of receipt, I was back for an alignment. Also, the dashboard went black two times within two weeks of receipt. had to drive it back 30 minutes with no dashboard (all black) to get two software updates on the computer dash and one on the audio system. All this should have been done before delivery while the vehicle sat on their lot for almost a week. Otherwise, am happy with the XT4. More
by bechvala
August 05, 2024
consistently efficient and thorough in explanations and scope of vehicle inspection. Will have all service work done at the dealership. scope of vehicle inspection. Will have all service work done at the dealership. More
by BEHLINGR
Employees Worked With
