Valley Honda

Management responds well to complaint issues. Had some issues, but the dealership responded in a very professional way to resolve them. This sentence added to meet the programmer's min word requi Had some issues, but the dealership responded in a very professional way to resolve them. This sentence added to meet the programmer's min word requirements. More

Great Experience After looking for a van close to home and not finding what we needed my husband decided to check out some that he had found on the internet. Larry had After looking for a van close to home and not finding what we needed my husband decided to check out some that he had found on the internet. Larry had spoken to Nick Poole several times on the phone and Nick convinced him to come and check out what they had. We decided to take the 1 1/2 hr drive to see the vehicles. When we arrived Nick was right there waiting for us. He was a very pleasant and knowledgeable young man. We took a drive and were sold on the Honda Odyssey. After the paperwork we came home. That was a very good experience but the following is what really impressed us with Valley Honda. About two weeks with the van our passenger sliding door stopped working in a partially open position. We tried everything but couln't get it to work. So on Saturday he drove back to see what could be done. Sam Kim a very personable young man worked to get our van fixed. We did not have a warranty but since it was only ours for a few weeks they went out of their way to make it right. This all happened with the help of a gracious woman named Rose and her manager Don. We will definitely reccommend Valley Honda to our friends and family when they need a vehicle. Thanks to everyone for making it right. GOD BLESS!! Larry & Eileen Piper Amboy, Ill More

Late night winter storm car shopping So there I was, in need of a car. I've done the research. I've been all over the web and looked for cars at other dealerships. It was getting late, a So there I was, in need of a car. I've done the research. I've been all over the web and looked for cars at other dealerships. It was getting late, and was really cold. I decided to drive an hour to Valley Honda to drive some cars that I have been looking at. When I got there, Steve met me with a smile and started to work what could only be classified as magic. I drove a couple of cars and by this time it was getting pretty late and snow was falling so fast it was hard to see through, but Steve kept going. Steve was so professional and extremely knowledgable about the vehicles on the lot. Best sales rep I've had in all my car buying endeavors. He took the time to show me all of the bells and whistles that the vehicle had and by this time it was two hours after closing, but he stayed calm and colected. I am so happy with my purchase and recommend Steve to anyone looking to buy a vehicle in the Chicago area. Take the drive. It will be worth your time. Len Roach (ecstatic customer) More

New Honda Pilot Had a great experience at valley Honda. Brandon Sullivan was a great salesman to work with! He made the process easy and I am very happy with my pur Had a great experience at valley Honda. Brandon Sullivan was a great salesman to work with! He made the process easy and I am very happy with my purchase. More

Great Experience! The experience of purchasing my new 2015 Honda CRV at Valley Honda was excellent. Sales Consultant Katy Meyer was very informative when explaining al The experience of purchasing my new 2015 Honda CRV at Valley Honda was excellent. Sales Consultant Katy Meyer was very informative when explaining all the details of the vehicle, and was great to work with thru the whole process. Katy & Tommy were both very down to Earth & friendly & a pleasure to work with! More

A First-Class Sales Consultant! Roland Gomez is everything you would want in a helpful Sales Consultant - and more! From the time he first asked for the keys to my Accord for trade- Roland Gomez is everything you would want in a helpful Sales Consultant - and more! From the time he first asked for the keys to my Accord for trade-in appraisal purposes to the last article he helped transfer to my new Accord at close to midnight (due to my time constraints as a caregiver), I found Roland to be very knowledgeable, considerate, polite, efficient, upbeat, and accommodating. He, his sales manager, Kurt Gonzalez, and Stephanie, Finance Specialist, went "beyond the call" after hours to enable me to complete the purchase of two cars in the same night. Very impressive! Also, Nikki Anderson assisted me very professionally during the appraisal of my Civic on Roland's day off. Sincere thanks to all! This is the kind of treatment and service that has kept me buying Hondas from Valley Honda since 1981. More

Excellent Service Katy went the extra mile helping us test drive 4 different Honda's on a bitterly cold day! She was knowledgeable about the cars and when she didn't kn Katy went the extra mile helping us test drive 4 different Honda's on a bitterly cold day! She was knowledgeable about the cars and when she didn't know the answer to a question she got the answer quickly. She worked diligently with us to help us figure out the best car for us but wasn't pushy. She gave us time and space to consider our options and to talk about the cars we had test driven. We are so far very happy with our purchase of a 2015 Honda Accord! More

My first new car purchase I decided to purchase a 2015 CR-V and worked with Katy Meyer who was very helpful and knowledgeable without any pressure. She made the process very e I decided to purchase a 2015 CR-V and worked with Katy Meyer who was very helpful and knowledgeable without any pressure. She made the process very easy and pleasant. I have told others about the great buying experience and recommended to them when they are in need of a car to contact her. When the time comes for my next Honda, I am going to call on Katy! More

Sold!! This dealership is a must visit when car shopping. Our salesperson Katy and sales manager Kurt are the best I have seen in 40 years of car shopping an This dealership is a must visit when car shopping. Our salesperson Katy and sales manager Kurt are the best I have seen in 40 years of car shopping and buying. From the visitor parking, to the front door greeting to the sales process and paperwork document people, service department areas this is a place that is a true industry leader. I highly regard Costco but they even beat that price without even seeing it!! More

Best Car Buying Experience My recent purchase of a 2015 CR-V from Jeremy Andrews at Valley Honda was a very positive experience. Jeremy's friendliness, knowledge and profession My recent purchase of a 2015 CR-V from Jeremy Andrews at Valley Honda was a very positive experience. Jeremy's friendliness, knowledge and professional demeanor helped to guide me to the perfect vehicle for me. His prompt follow-up was helpful and never pushy. My overall experience at Valley Honda was great. The entire staff made my purchase an easy and comfortable one. Thanks to all! More