
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Easy, no hassle purchase My 1998 Accord was totaled a couple weeks ago and I needed a new car quickly; not the circumstances I like to shop for a new car. I'm also picky abou My 1998 Accord was totaled a couple weeks ago and I needed a new car quickly; not the circumstances I like to shop for a new car. I'm also picky about options and color, making it a bit tougher. I worked with Bill and we worked out a fair price (no buyers remorse like my last car). Valley didn't have the car I wanted in stock but Bill and his staff were able to locate just what I wanted and got it to me within a few days. Bill was very courteous and friendly throughout the process. He had answers for every question I had and gave a concise tutorial on the electronics and cars operation before I left. (Things have changed since 1998). Very happy with the service I got from Bill and Valley Honda. More
"Thank you" Wow! We were impressed. We've always loved our Hondas but Valley Honda went above and beyond this time. Without even trying Eileen and Kevin made us Wow! We were impressed. We've always loved our Hondas but Valley Honda went above and beyond this time. Without even trying Eileen and Kevin made us feel like family. Eileen was pleasant and figured out our needs before we even arrived. Coming from a person who works in customer service everyday for the last 22 years it was nice to have someone take care of me like I treat my own clients. Thank you for making car buying seamless and comfortable. As long as these two are there we will come back for more. Lisa and Jimmy Domschke More
Great Experience Nick was great to work with. He worked hard to help us get what we wanted at a price we were happy with. We love our new car!! Nick was great to work with. He worked hard to help us get what we wanted at a price we were happy with. We love our new car!! More
Nick Poole is a Great Person and Salesmen. Buying my new Honda from Nick was They Best Experience I have ever had buying a new car. He never pressured us or tried to talk us into buying a car. Buying my new Honda from Nick was They Best Experience I have ever had buying a new car. He never pressured us or tried to talk us into buying a car. I have always Hated buying a new car because of way car sales people were. Nick was only interested in what we were looking for and how he could make us happy. I have never worked with a car salesman who cared about me, The Customer. I can tell Nick loves working with people and enjoys what he is doing for Valley Honda. They should be verry happy they have him as an employee. More
Nick Poole Is The MAN I can't express my thanks enough to Nick for his interest in me as a customer as well as his patience with me during the negotiation process. Nick kne I can't express my thanks enough to Nick for his interest in me as a customer as well as his patience with me during the negotiation process. Nick knew his stuff and was very friendly. No pressure at all during the entire sale. He worked to get what we needed, not what he wanted to sell. One major highlight is how he sat in my new Civic with me to go over all the features and explain how all functions work in the vehicle. He spent a great amount of time with me trying to get a feature set up on my phone to link to the Civic. He made sure my needs were met before moving on to someone else when most salespersons would rush me out to move on to their next sale! Nick is the man. See him for your new car purchase. It's that easy. More
A wonderful experience The dealership itself is beautiful and inviting - and the thoughtful kids room is perfect for a family who has to bring their little ones along..... B The dealership itself is beautiful and inviting - and the thoughtful kids room is perfect for a family who has to bring their little ones along..... But the whole experience was made by working with Randall... My husband and I were in a time crunch and had traveled quite a distance - we had also been at other dealers since 10am that morning and were tired. I called 10 minutes before arriving and asked to speak to someone in sales and I am so thankful it was Randall who answered! I told him which Odyssey I was interested in and to please have it ready - he had it warmed up and ready to see. We never felt like Randall was trying to "sell" but he is knowledgable - he is genuine, kind, honest, respectful and when we went on a test drive it was like talking to an old friend. Over the last two weeks we had been to over 6 dealerships and were so disappointed with the lack of service and the overall disingenuous people we encountered - it also seemed like no one was interested in selling us a car. Randall Rosen is a standard by which all salesmen should follow and Valley Honda is a great model of customer orientated dealership. Can't say enough good things! More
New Honda Civic (again!) After sadly totaling my 2014 Honda Civic, I was in the market for a new car and I knew right away that I would head back to Valley Honda! I wanted the After sadly totaling my 2014 Honda Civic, I was in the market for a new car and I knew right away that I would head back to Valley Honda! I wanted the same, safe car that had protected me in my crash and Eileen was just the person to go to! She had helped my family with a previous Civic purchase (we're a Honda family!) and I had heard nothing but wonderful things about Eileen and her exceptional service. Sure enough, Eileen was able to get me right back into a new Honda Civic and has helped make this unfortunate situation so much easier! Thanks for everything, Eileen! More
Bought a 2015 Accord Coupe I will make this very simple, this is the second car I've bought from Nick (bought a Pilot two years ago). I will be going back for a third when the t I will make this very simple, this is the second car I've bought from Nick (bought a Pilot two years ago). I will be going back for a third when the time comes. More
"2015 Honda CRV" After 277,000 miles my 2004 Accord started burning too much oil and although I hadn't done too much to it, I didn't want to get to a point where I fel After 277,000 miles my 2004 Accord started burning too much oil and although I hadn't done too much to it, I didn't want to get to a point where I felt I had to keep putting money into it. Besides it was lacking all of the Bluetooth Features of today. Since I put on 100 miles per day, this was a necessary feature for me. I had been in at Valley Honda and speaking with Jonathan Olivaras regarding the 2014 CRV's as I wanted something with AWD. Jonathan showed me the 2014 CRV and I was not impressed with the interior seating. When the 2015 came out Jonathan called me and we went to look at it. It was much improved over the 2014's. Jonathan is extremely knowledgeable about the cars that Honda sells, his cheerful smile, work attitude and is very positive about what he is doing. It shows. Since I was also looking at the accords, he had the porter's going back and forth to have cars brought over for me to see. It is nice to see someone passionate about his job. I would definitely recommend buying a car from Jonathan Olivares and Valley Honda. Bill More
New 2015 Odyssey The lease on our 2012 Odyssey was coming up in a few months. As I was looking for a car for myself, I told my wife we should consider looking at the n The lease on our 2012 Odyssey was coming up in a few months. As I was looking for a car for myself, I told my wife we should consider looking at the new Odyssey's. Some of the biggest reason's were the upgraded Bluetooth capabilities, the advanced camera's both rear and side view and the lane watch. This was the fifth Honda purchased since 2000. Valley Honda has taken good care of our cars. On this day, Jonathan Olivares had been really working hard. We were looking at three different deals at one point in time, working a trade in for two cars. He had the porter's running cars from the lot across the street and finally getting them all prepped for us to leave. In addition, he did a through job explaining all of the features and settings for us. He was there after hours and didn't complain about getting home to his family. Thanks Jonathan for all of the running around that day. Bill and Susie More