Valley Honda

My husband and I got the 2013 Honda Civic and we really had a very nice experience dealing with Eileen. She was very accommodating and pleasant to deal with and answered all the questions we had on decidi had a very nice experience dealing with Eileen. She was very accommodating and pleasant to deal with and answered all the questions we had on deciding about our purchase. She really took time out to explain all the deals they had at the time and really made it possible to meet our requirements especially making up our minds and stayed within our budget. The car was ready when I went to pick it up complete with a bow on top like how my husband requested, and Eileen explained everything about the car inside and out. I would recommend this dealership to my friends and family especially Eileen and brag to them about this great experience we had in getting our new Civic. More

This was my first experience purchasing a vehicle and I had a wonderful experience at Valley Honda. My sales consultant, Allan M, was especially helpful throughout the entire experience. Prior to my purc had a wonderful experience at Valley Honda. My sales consultant, Allan M, was especially helpful throughout the entire experience. Prior to my purchase, I had many questions that Allan M was willing to answer. He was very quick to respond to my emails in regards to pricing and financing a vehicle. On the day of my purchase, I contacted Allan M prior to arriving to Valley Honda and he began processing any paperwork and had it ready for my arrival. Upon my arrival, Allan M opened the door and welcomed me into the facility. The amenities provided by the dealership were exceptional and made the time spent at the dealership more comfortable. Allan M truly spent his time to provide us with the best deal possible as evidenced through his persistence in negotiating a higher value for my trade in. Most importantly, Allan M was honest the entire time and never pressured me into buying anything I did not need. I highly recommend Allan M. and Valley Honda for any car purchases. More

Amazing dealership - wonderful customer service - will always recommend Valley Honda! Looking forward to going back for service in the future. Very clean and up to date waiting area. Complexly remodele always recommend Valley Honda! Looking forward to going back for service in the future. Very clean and up to date waiting area. Complexly remodeled and looks incredible! More

We were in the market for a new car and came in and we got a fair price and no pressure. I like the fact you did not take all day to close the deal. You were quick and through. We are impatient people got a fair price and no pressure. I like the fact you did not take all day to close the deal. You were quick and through. We are impatient people and cant stand wasting all day in a dealership and that did not happen. Thank you. Nice Job. More

Great experience- Nick and Kevin were both friendly and helpful and they worked with me on price as best they could. And Nick even remembered what I named my car when I saw him a couple days later! You can helpful and they worked with me on price as best they could. And Nick even remembered what I named my car when I saw him a couple days later! You can tell Valley Honda makes their customers a priority. More

Our family has used this dealership many times over the years. My son, mom, brother-in-law and sister have all been sent here due to our experiences! Friendliness and service are #1 for Valley Honda fro years. My son, mom, brother-in-law and sister have all been sent here due to our experiences! Friendliness and service are #1 for Valley Honda from the front desk to the porters to the salespeople to the hospitality staff to cashiers to parts staff to service representatives. No one at this place disregards a customer and no one looks like he or she would rather be elsewhere. (Doesn't sound realistic, does it? It's as if they must be positive or go home.) Yet, at the same time, we haven't felt like anyone was putting on a show or ingratiating us. Honesty and sincerity go a LONG way in my book. I never felt pressure. Our salesperson, Julie Olson, did her job. High quality sales team members provide information, follow-up and keep in touch until a decision to buy or not has been made. That's not pressure, that's earning you business! I am confident that I would not have been pestered about not buying at this time. However, I would expect that a strong associate would keep in touch and provide pertinent news regarding the vehicle of interest. All of our questions were answered immediately or the answer was found and forwarded to us. Punctual replies to phone calls and emails were all a part of this positive experience. Most know that Honda makes/sells a quality product with the best safety features standard in the vehicles. God used a Honda to assist in His miracle. Our son survived being driven off the road and taking a tree out while driving a civic si (small sporty number). The side curtain airbags and strong reinforced driver protection features allowed him to walk away from the crash. He was admitted, x-rayed, examined for 24 hours and released. If that doesn't show Honda in a positive light, I don't know what does! During our recent purchase a situation occurred that needed managerial action. Julie took the issue to the right man and they got to the bottom of it while retaining our satisfaction and confidence in the dealership. Kevin Frank, sales manager, went out of his way to correct an error. In all honesty, we were ready to give up and leave as disappointed customers with a scarred view of our favorite Honda dealer AND without a new car. Kevin stopped us and asked if we would give him a couple minutes. We agreed. Kevin returned with a solution that we ALL could agree to accept! Gone was our disappointment, improved was our belief in management to serve a customer well. I am not related to or best friends with or being paid to write my story. Words and actions tell much about character of individuals and businesses. Valley Honda proved to match their words with their actions! One rule of business says that keeping customers satisfied leads to more business. Satisfied clients will tell others about favorite products, BUT dissatisfied customers will spread the word like wildfire. I'm not suggesting that I/we would have gone out bad-mouthing Valley, however I will say we wouldn't have sent our friends and family back. Thank you to Kevin and Julie for representing a great product with FABULOUS customer service! More

After totaling my Civic in an auto accident, Jim Hanahan and Valley Honda helped put me into a new car right away. I got a great deal on the 2014 Honda Pilot. My family has purchased 6 cars from Jim in the and Valley Honda helped put me into a new car right away. I got a great deal on the 2014 Honda Pilot. My family has purchased 6 cars from Jim in the past few years. He is always very helpful and doesn't try to push things on us that we don't want. Always an awesome experience at Valley Honda. Make sure to ask for Jim Hanahan! More

I shopped around on the internet for several weeks and when I thought I had found my best price I was prepared to purchase a 2014 Honda Accord from another dealer. I had been corresponding with Nick Poole when I thought I had found my best price I was prepared to purchase a 2014 Honda Accord from another dealer. I had been corresponding with Nick Poole by email & he contacted me with an OTD price that was $682.00 less than the lowest price I had previously found at another dealer. I went to the dealership on a very busy Saturday before xmas and he was courteous, friendly, respectful and efficient. The whole process with Valley Honda was professional and all business, no hidden surprises. On the day I picked the car up it was washed and prepped, Nick walked me thru the technical set ups on the car and spent time to make sure all my questions were answered. At one point he offered to have the car delivered to me if I could not find a ride to pick the car up, even though I lived pretty far away. He gave me 2 follow up calls within a couple of weeks. The finance process was also professional, no surprises, and quick.The dealership was clean and offers some very convenient services too. I would recommend him & Valley Honda to anyone. More

I have given a very good review for Nick Poole and Valley Honda because they gave me a very positive car-buying experience. Nick Poole was extremely friendly and easy to work with. He connected with me perso Honda because they gave me a very positive car-buying experience. Nick Poole was extremely friendly and easy to work with. He connected with me personally and was easy to communicate my needs and wishes for my new car. He was very knowledgeable about the various vehicles that I was interested in. He was able to offer his professional input as well as express his personal feelings for the product (which I appreciated for his honesty). I never felt like I was being played or ripped off. Nick was able to offer me a good price that I was happy with. They were also helpful with the extra accessories and helped explain their value. Thanks for all of your help! More

If I become a salesman when I grow up, I want to be like Jim Hanahan at Valley Honda. I used to really hate buying cars. That changed when we met Jim. He listens to what we need, he respects what we say, w Jim Hanahan at Valley Honda. I used to really hate buying cars. That changed when we met Jim. He listens to what we need, he respects what we say, works within our budget and goes the extra mile (no, make that the extra 5 miles) to do what he can to help us. Rachel was in an accident last weekend and Jim is helping her to find what is a good fit for her - and as usual, is going the extra mile to help us. I really did used to hate buying cars. We're so glad we met Jim - and grateful for ALL the help he has given us. More