Valley Honda

Made the tedious process of buying a car a pleasure! I haven't bought a car in over a decade, I'm a lifetime vehicle owner, and also an experienced service technician with attention to detail. I also li I haven't bought a car in over a decade, I'm a lifetime vehicle owner, and also an experienced service technician with attention to detail. I also live over 2 hours away from this dealership. Brittany was very helpful when making calls back and forth about my purchase. She was able to answer all my questions and relay information to the proper individuals. She even sent me current photos of the car I was interested in and made sure the handoff to Chris would be smooth (she was off the day I picked up the car). Chris Barrera was FANTASTIC to work with once we arrived to finalize the deal. He was patient, answered every question I asked (including technical / service / spec related), was friendly, and honest--an impossibly hard-to-find trait in auto sales. He's a car guy himself and seems to have turned some wrenches in his day, so don't judge a salesman by his appearance/occupation! He took the time to explain all the paperwork, options for warranty packages, OEM Honda accessories, etc. I even requested to put the car on a hoist in the shop and inspect underneath, and he was glad to oblige. We noticed an access panel missing that protects the oil filter from road debris damage, and he worked with Sean to get a replacement part on it right away. Roxann was a pleasure to speak with while finalizing the financials of the deal. She was able to answer all questions with confidence and in a practical way that was easy to understand. This dealership is TOP NOTCH. Clean showroom, spotless shop, full of professionals that appear to be very well-engaged in their work and are not afraid to go the extra mile for a customer. We have a nice Honda dealership at home, but I would not hesitate to send others 2.5 hours away to Valley Honda for their purchase! Buying a car is usually stressful, but the team at Valley Honda made it painless, pleasurable, and EXCITING! Thanks so much for everything. More

First- Class Customer Service In Every Way Without a doubt the best experience I have ever had at a dealership. FIRST CLASS CUSTOMER SERVICE. Working with these guys was not a typical experienc Without a doubt the best experience I have ever had at a dealership. FIRST CLASS CUSTOMER SERVICE. Working with these guys was not a typical experience for me. I have worked at a dealership before and have shopped at multiple dealerships in the past. You typically get the "good-cop-bad-cop" routine from the salesperson and their manager. That was not the case for me. Victor Ramirez started the process of us looking at the car by sending me a PERSONALIZED video of him showcasing the vehicle. I have never had anyone do that for me before. It was so first-class and made me feel important, not just another number. I came in to test drive the vehicle and got ZERO pressure to make a decision that moment if I was going to buy the car or not. They let me go at my pace. The next time I went in to talk money, I got to meet Nick Poole, who's by far the nicest sales manager at a dealership I have EVER dealt with. I was not the easiest customer to deal with because I have been burned in the past, but Nick was patient and not pushy at all. When I went to get one final test drive in, John Griffin took care of us. He was helping to wrap things up and he helped close the deal. I had to come late because of work and he and Nick stayed at the dealership until 11:30 pm for me! I had to negotiate my trade with Nick a little bit, but we worked it out in the end, and if that's as bad as it gets, I'm cool with that. Overall, the service was awesome, and I don't ever want to have to deal with anyone else. First-Class Customer Service. More

Excellent service- the whole process was very thoroughly done. We enjoyed being a continued customer. We love Honda. And, special thanks to Jab, Tom, Laurie and Jim whom were super friendly and easy to w done. We enjoyed being a continued customer. We love Honda. And, special thanks to Jab, Tom, Laurie and Jim whom were super friendly and easy to work with great satisfaction. 100% recommendation from our family. #1minivan and dealership! More

Excellent Customer Service Valley Honda continues to deliver excellent customer service. I have been going there for six years to maintain my previous Honda Accord with them. Valley Honda continues to deliver excellent customer service. I have been going there for six years to maintain my previous Honda Accord with them. I was always treated with professionalism and transparency. When it came time to sell my car and lease a new one, I went back to Valley Honda and received an excellent customer experience from Ken Negley. Ken was very knowledgeable and actively listened to the understand which qualities were important to me in a selecting vehicle. He pointed my in the right direction and worked with me throughout the process. More

Michael is not your average salesperson- a very professional, attentive and easygoing individual. He offers well above the standard service you'd often receive when shopping for a new car- which is professional, attentive and easygoing individual. He offers well above the standard service you'd often receive when shopping for a new car- which is why we would highly recommend doing business with him. Our only regret is that we didn't find both he and the dealership sooner. We will be returning to do business with Michael in the future, and recommending both our friends and family. We trust Michael and look forward to the next time we purchase a vehicle. More

Having bought many cars in my life and being in sales for a living, I know what makes a great salesperson. Although I did not chose a Honda vehicle this time, John waqs professional, detailed and courteous. a living, I know what makes a great salesperson. Although I did not chose a Honda vehicle this time, John waqs professional, detailed and courteous. And most importantly no high pressure or gimmicks. Would definitely recommend. More

I had a great experience with them they got me into a new car for the price I wanted and in a fast time thank you so much car for the price I wanted and in a fast time thank you so much More

Great buying experience! Valley Honda is a great dealership. In this particular case, their price on the 2020 Honda Pilot Touring was a bit higher than other dealers. Howeve Valley Honda is a great dealership. In this particular case, their price on the 2020 Honda Pilot Touring was a bit higher than other dealers. However, I have purchased several vehicles from Valley in the past, and I honestly think, even with vehicles...you get what you pay for. In this case, I was alright spending a couple dollars more because I know the level of service I will get from the dealer will be second to none. More

I can't Thank the Valley Honda Team and Nick Theodor enough! I started leasing with Valley Honda 6 years ago when I was upside down on my old car. When no other dealership would help me, Valley Honda, N enough! I started leasing with Valley Honda 6 years ago when I was upside down on my old car. When no other dealership would help me, Valley Honda, Nick Theodor, and Kurt Gonzalez were there for me. Im proud to say, with hard work and Valley Honda's exceptional service and drive, I no longer have any negative equity. From the bottom of my heart, Thank you Valley Honda, Nick Theodor, and Kurt Gonzalez! More

Ken Negley was the sales person I was dealing with. Ken was very patient with me and went out of his way to help me get a good deal on the car I was interested in. I didn't make my purchase with Ken as I'v was very patient with me and went out of his way to help me get a good deal on the car I was interested in. I didn't make my purchase with Ken as I've decided to keep my car a little longer. Ken understood completely and availed his services in the future should I decide to buy a new car. Ken's a first class salesman and a true asset to Valley Honda. When I do want to make the big purchase you can be certain I will contact Ken first. More